Online Social Network Fundraising Advice

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The Democratization of Fundraising

Wednesday, July 13th, 2011

During a learning session at the recent NTEN Conference in Washington, I discussed how, due to social media technology, average people have a lot more influence in shaping our world. FaceBook and Twitter have allowed individuals to broadly share images and information instantly. Revolutionary events in Egypt, Tunisia and Libya have been broadcast by individuals on the streets, when network news organization were kept out. Everyday people have become famous through YouTube, and famous people have become infamous (just Google “I got tigerblood” for a recent example).

I referred to this as the Democratization of Media, and made the point that, due to all these new media tools, your constituents have become more valuable than ever to your organization.

These same tools have also democratized fundraising. Small, fledgling organizations can tap into FaceBook and Twitter’s nearly 1 billion users, just like large ones. And those who support nonprofits are more and more becoming “free agents” who have many tools readily available to help them promote any cause they choose. It’s up to each nonprofit to make it easy to choose their cause.

How can you make it easy to do that? If you do nothing else, create a FaceBook page for your organization, then add a posting to it twice a week. Promote your FaceBook page, and ask (or beg) people to Like you. Ask your supporters to post on your page, or visit your page often and comment. This all helps get your organization’s name out in front of potentially 700 million people, or at least the 150 or so that the average FaceBook user connects with.

Now there’s an ongoing debate about whether using social networks alone provides any financial return. So, when you have your supporters using their own personal influence and reaching out to their social networks, give them the tools to close the deal and make the ask themselves, using a friend-to-friend online fundraising tool like DonorPages. When the person making the ask is known and trusted by the donor, and when that known and trusted person communicates their passion for your cause on their own personal fundraising page, the likelihood of a donation goes way up. Plus, the average amounts per donation are likely to double.

The Democratization of Fundraising can be a bit of a brave new world, but that’s what was said about the Internet itself 15 years ago. Can you imagine not having a website today? I encourage you to harness these tools to help your “free agent” fundraisers work their magic for your cause!

Kitchimeegwetch, Wesley!

Monday, May 17th, 2010

As product manager for DonorPages, I often review the online fundraising pages our clients and their supporters use to raise funds for their causes. While my purpose is to look for ways to improve DonorPages, I’m often moved by the stories people tell about why they support a certain cause, as well as their creativity, passion and energy as they do the good works they do. Here’s a story I found particularly inspiring:

online-fundraising-participant

Wesley gets ready to camp out for Attawapiskat!

True North Aid has a supporter – a young man names Wesley Prankard – who set out to help people in the remote community of Attawapiskat, Ontario. Wes had heard how some people in Attawapiskat were left homeless and living in make-shift tent houses – and that gave him an idea. He decided to spend part of his March school break camping out in a tent to raise money for much needed supplies and shelter for the people living on the reserve. 11-year old Wes, with the help of his family, friends and hundreds of others he inspired to contribute, raised over $5,800.00.

With the help of his father, Wesley reached out using Twitter, Facebook, his dad’s blog and his personal fundraising page on True North Aids’s DonorPages site. As more people heard of his efforts, his camp out in support of Attawapiskat was published in newspapers, and he even found himself interviewed on the local radio station, promoting the cause. Hockey teams donated autographed sticks for raffle prizes, and Air Creebec, upon hearing of his efforts and how well he did, flew him and his parents to Attawapiskat to meet the people he helped, along with all the cargo for the homeless shelter for free – two full truck loads! When he learned he was taking his first real plane ride, Wes commented “Holy smokes!” in his DonorPages blog.

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Wesley's personal fundraising page.

“We are very proud of him.” comments Wesley’s father, Bob. “Needless to say, this has been an amazing journey for Wes. Upon meeting the people he was helping, and spending time with the kids, he’s decided to launch his own organization. An organization of kids in the south who would cooperate with kids in the north to make their communities a better place to live. He wants to help supply playgrounds, recreational centers and sports fields, as well as making youth counseling services more readily accessible.”

Janie Kataquapit, of Attawapiskat, wrote on Wesley’s DonorPages message board: “What an inspiration to see such a young man as yourself taking the lead to help others. Kitchimeegwetch (with much gratitude) on behalf of our community. It has been a long struggle for Attawapiskat, and it only takes one person to make a difference.”

One person, like Wesley Prankard. Wes had an idea about how to help people who need it. He had the commitment and energy to make it happen. Happily, social networking tools like DonorPages, Twitter and FaceBook provided the tools that helped him rally and inspire others to support the cause.

One of the many rewards of my job is to see how ideas like his can help change the world. Sometimes, all a nonprofit organization needs to do is tap into the passion of their supporters, and empower them to do great things.

Kitchimeegwetch, Wesley!

Ridin’ the curve to fundraising success!

Wednesday, August 5th, 2009

There’s a minor controversy regarding an April Washington Post article that states FaceBook was “ineffective for fundraising.” From the article: The Facebook application Causes, hugely popular among nonprofit organizations seeking to raise money online, has been largely ineffective in its first two years, trailing direct mail, fundraising events and other more traditional methods of soliciting contributions. Comments on the article included proponents of Causes, claiming that exposure on FaceBook more than made up for the lack of donation results. Others argued the opposite.

Why, after two years and hundreds of millions of FaceBook and Twitter views, aren’t nonprofits getting better results using social networks? My theory: Although such sites are spectacular successes as social network sites, they are not social network fundraising sites. Like – you guessed it – DonorPages!

Initially launched around the beginning of 2008, DonorPages has seen explosive growth to date. See for yourself in the chart, which shows a powerful upwards growth rate in actual donations. It’s easy to see the spikes when our clients run seasonal events. But the real story is the red line – the Regression Curve. This shows how donations via DonorPages are expected to grow, based on the growth rate of the past year. And that past year – August 2008 through July 2009 – was smack in the middle of a severe economic downturn. Imagine the possibilities as the economy continues improving!

Plus, DonorPages, as a true Web 2.0 online application, allows for integration with DonorPerfect fundraising software, adding the benefit of saving time. There’s certainly nothing wrong with increasing exposure, but there’s everything right about seeing a direct ROI on your efforts.

Online Social Network Fundraising: Hop on Board!

Thursday, July 16th, 2009


Ever use a buggy whip?

My lovely wife, Sue, has a horse named Loki. We adopted Loki through the Standardbred Retirement Foundation, an excellent nonprofit that finds homes for retired harness race horses. Sue drives Loki, riding in her wooden cart, using a buggy whip to gently guide him. Though I’m no horseman, I’ve took a few turns driving Loki, using the buggy whip as taught by Sue.

Although still used by horse enthusiasts, buggy whips are relics, made obsolete by something called an “automobile.” When folks first saw these new, loud contraptions lurching along dirt roads, they covered their ears and scoffed at the “horseless carriages.” At first dismissed as a luxury and unnecessary, the new technology was, over time, grudgingly accepted. “The new mechanical wagon with the awful name automobile has come to stay…” said The New York Times in 1897. Cars became a necessity, and have gone on to the change the world.

Today, social networks have already changed the world. They’ve changed our language (tweeted anyone today?), our entertainment (I love LisaNova‘s videos), and our economics (Linden Dollars, the currency on SecondLife.com, can be used to buy real life items).

And social networks are absolutely changing fundraising. I’ve seen it first-hand, in the results nonprofits achieve with [Shameless Plug Alert] DonorPages, our online portal that allows nonprofit supporters to create personal fundraiser web pages and make the one-on-one ask by reaching out to their social network. Any person who meets, chats with, friends or tweets one of these supporter/fundraisers is now potentially reached by the nonprofit, with little expense and zero staff hours spent.

Now I’m not saying that more traditional fundraising techniques and strategies are buggy whips. They are still vital to most nonprofit fundraising efforts. But like the automobile, online social network fundraising has gone through it’s awkward phase, and now provides very real-world results.

Social network fundraising is very affordable for nonprofits, with a tremendous upside in terms of actual donations and raising awareness for the cause. In this blog, I’ll be advocating for greater and better use of this new media by nonprofits. As DonorPages Product Manager, I love working with nonprofits as they use this technology to advance and promote their mission. I’d love to hear your story about how you’ve used online social media to support the causes you care about.

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