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Canadian Change of Address Processing

Over 1.2 million Canadians change addresses annually, significantly reducing the quality of your mailing list. Now you can ensure that your data is accurate and up-to-date with our Canadian Change of Address (CCOA) service. CCOA can substantially reduce undeliverable and duplicate mail pieces by identifying and correcting addressing errors before they enter the mail stream. Your records are compared against the CCOA database to ensure they have the most current addresses and are updated properly according to Canada Post standards.

  • Reduce undeliverable mail
  • Improve delivery time
  • Increase speed of response to mailing
  • Reduce duplicate mail pieces and re-mailings
  • Reduce employee data entry
  • Meet the Canada Post CCOA update standards
  • Save money!
  • Data formatting to prepare records for processing
  • Report breakdown of deliverable/nondeliverable address information
  • Data importing of updated records into your existing data files
According to Canada Post:
  • In a recent year, 16% – 18% of Canadians changed addresses.
  • 75% of undeliverable mail could be fixed by running CCOA prior to the mailing.

Having the correct address ensures that your mailings reach all of your supporters, maximizing your fundraising success!

Change of Address Software for Nonprofits

Learn more about Canadian Change of Address Processing

To learn more, contact your DonorPerfect account manager at (877) 938-1221.

If you have American donors in your database, we offer this same service for them. Please visit