Former Raiser’s Edge User Recommends DonorPerfect
Office of Development
FROM: Nanette Dion
DATE: Thu, 26 Feb 2009
Salesian Sisters of St. John BoscoDaughters of Mary Help of Christians
SUBJECT: Would I recommend DonorPerfect?
I used Raiser’s Edge in two different past lives for about 3 years. I attended their major workshops and seminars. Raiser’s Edge has taken many different software modules, combined them and tried to make a cohesive product. But their report structure is poor. They used Crystal Reports to go into Raiser’s Edge and draw out data…but we found that it was a major struggle to get accurate and clean data.
The major difference that I see using DonorPerfect is that it is management based software, starting from what management needs to effectively run a development department well (e.g., identify trends, react quickly, etc.). For example, look at reporting – DonorPerfect basically uses a top down approach which asks the question: “What is the global perspective of donor tracking?” Then it drills down to the individual data entry screens and fields. It is a management tool. Raiser’s Edge, on the other hand, started with the user screens and tried to build up. This perspective makes it friendly to the data entry point, but very difficult to extract the global view for management. The basic approach is significantly different.
The hurdle I foresaw in switching to DonorPerfect was that initially the client must get used to its structure, which is different from the Microsoft Access based systems most people are used to. But that didn’t take long. Even though I do have more to learn, I am very happy with DonorPerfect. In addition, I’ve found that the new modules and updates are great, and show that DonorPerfect is constantly trying to improve the software and keep us up to date.
So would I recommend DonorPerfect? Yes, because of all of the above and the price!
Nanette E. Dion
Director of Development
Salesian Sisters of St. John Bosco
The major difference that I see using DonorPerfect is that it is management based software, starting from what management needs to effectively run a development department well…
– Nanette E. Dion, Director of Development, Salesian Sisters of St. John Bosco