September 24, 2015 | Categories DonorPerfect Update

Supported Web Browsers for DonorPerfect and WebLink

Today, we access so much information on the internet through our web browser. It’s our gateway to learn if there’s anything we like on a menu, find out who won the game, and even manage our secure donor information in DonorPerfect. To maintain the highest level of security, however, your browser must stay up to date.

Your data has been safe and we’re continuing to take proactive measures to keep it safe.

We always recommend that you use the latest version of your web browser to stay secure. However, here is an updated list of (minimally) supported browsers* for you to use with DonorPerfect and WebLink. This will ensure your information and your donor’s information stays secure. This will take effect beginning 9/30/2015.

• Google Chrome 22+ – released in 2012
• Mozilla Firefox 27+ – released in 2014
• Internet Explorer 11+ – released in 2013
• Safari 7+ – released in 2013

*This is not an exhaustive list of all possible browsers to securely access DonorPerfect and WebLink (such as Microsoft Edge, Opera etc.) but is intended to provide you the most commonly used browsers that will need to be updated as of 9/30/2015.

What browser do I have?

Simply go to whatbrowser.org to see which browser version you are running. If you need to update your browser, whatbrowser.org will provide you with a link to download the update. Or, you can visit browsehappy.com for free browser downloads.

What will happen if I don’t update my older browser?

After 9/30/2015, when you attempt to log into DonorPerfect on an unsupported browser, you will receive an error and not be able to log in. This will be due to the high security encryption used to protect your data in DonorPerfect, which is incompatible with less secure browsers. The same is true for WebLink.

Why do I need to update my browser?

We want to make sure your data is always as secure as possible. To do this, we are no longer supporting the older security technology of SSL 3.0 (and will eventually not support TLS 1.0). Because some browsers still use this technology, we are depreciating our support for older (less secure) browsers. Also, this will allow you to remain PCI compliant as you protect your donor’s credit card information.

Security is still our number one priority and we’ll continue to work hard to protect your information. Thank you for partnering with us to bring you the safest fundraising experience possible.