{"id":25638,"date":"2022-02-04T10:06:33","date_gmt":"2022-02-04T14:06:33","guid":{"rendered":"https:\/\/www.donorperfect.com\/nonprofit-technology-blog\/?p=25638"},"modified":"2024-07-09T17:12:26","modified_gmt":"2024-07-09T21:12:26","slug":"how-to-manage-fundraising-challenges-maintain-momentum-in-2022","status":"publish","type":"post","link":"https:\/\/www.donorperfect.com\/nonprofit-technology-blog\/fundraising-software\/how-to-manage-fundraising-challenges-maintain-momentum-in-2022\/","title":{"rendered":"How to Manage Fundraising Challenges &#038; Maintain Momentum in 2022"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-header-2.jpg\" alt=\"How to Manage Fundraising Challenges &#038; Maintain Momentum in 2022\" width=\"900\" height=\"473\" class=\"alignnone wp-image-28198 size-full\" srcset=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-header-2.jpg 900w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-header-2-300x158.jpg 300w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-header-2-768x404.jpg 768w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-header-2-100x53.jpg 100w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\n<section>\n    <p>In these turbulent times, fundraisers have done so much adapting to the <a href=\"\/whitepapers\/generic\/fundraising-in-the-new-normal\/\" target=\"_blank\" rel=\"noopener\">\u201cnew normal\u201d<\/a> that it\u2019s no longer new. Donors have, too. By now, nonprofit organizations across all sectors are no stranger to overcoming adversity in its many forms. Some have been on the front lines of the pandemic and social movements, some have seen staffing and funding issues like never before, and some received a surge of donations they don\u2019t know how to maintain.<\/p>\n    <p>Surgeon General Murthy predicted &#8220;the next few weeks will be tough&#8221; in the fight against COVID-19, as the highly contagious Omicron variant still <a href=\"https:\/\/www.linkedin.com\/news\/story\/covid-cases-up-tough-weeks-ahead-5221324\/\" target=\"_blank\" rel=\"noopener\">hasn&#8217;t peaked nationally<\/a>. So far in 2022, many Americans have had difficulties getting a rapid test kit or securing an appointment for a lab test, and some have waited a week to get results amid a nationwide testing backlog, according to the <a href=\"https:\/\/www.wsj.com\/articles\/some-big-companies-have-plenty-of-covid-19-tests-for-employees-others-arent-so-lucky-11642082401\" target=\"_blank\" rel=\"noopener\">Wall Street Journal<\/a>.<\/p>\n    <p>Reports also show a testing divide in American businesses &#8211; where some big companies have secured enough COVID tests to keep workers coming in, while others have struck out. It\u2019s no wonder that nonprofit organizations are experiencing unprecedented staffing dilemmas.<\/p>\n    <p>There is tension between being understanding and compassionate with employees who are struggling amid the pandemic and making sure your nonprofit continues to deliver its services, notes Phil Buchanan, President of the <a href=\"https:\/\/cep.org\/\" target=\"_blank\" rel=\"noopener\">Center of Effective Philanthropy<\/a> &#8211; and in some cases, those services are life or death for the people you serve.<\/p>\n    <p>Even before the pandemic, 38% of fundraisers reported planning around a potential recession; 29% reported planning around a presidential election; and 42% said changes in staffing will affect their annual planning, according to a 2019 Nonprofit Research Collaborative study.<\/p>\n    <p>While you never truly know what\u2019s next, you can be intentional about your goals, create contingency plans, and nurture your organization from within. Think of the pieces that make up your organization, or five main areas: your culture, your donor journey, your donor communication, your online efforts, and your operational work.<\/p>\n<\/section>\n<h2>Manage Fundraising Challenges in 5 Main Areas<\/h2>\n<section>\n    <h3>AREA 1: Your organization<\/h3>\n    <p>Nonprofit executives are wondering how to proceed courageously, according to the Chronicle of Philanthropy. They need tools to manage the \u201cenormous ambiguity\u201d we\u2019re carrying in these uncertain times, as well as hope and optimism that things will get better.<\/p>\n    <p>Nancy Koehn, Chair of Business Administration at Harvard Business School, studied how social-change leaders have dealt with their many challenges since March 2020. In a recent online briefing &#8211; called <a href=\"https:\/\/www.philanthropy.com\/article\/how-to-lead-with-courage-in-difficult-times\" target=\"_blank\" rel=\"noopener\">Leading Courageously in Unparalleled Times<\/a> &#8211; Koehn offered nonprofit executives the following advice on how to maintain momentum.<\/p>\n    <ul>\n        <li>\n            <p><b>There\u2019s no separation between home and work anymore<\/b>. Nonprofit managers have to gain a much deeper understanding of how things that happen in the home affect their employees\u2019 work.<\/p>\n            <aside>\n            <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-wfh-image.jpg\" alt=\"image of woman working from home\" width=\"1200\" height=\"auto\" class=\"aligncenter size-full wp-image-26913\" \/>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Your role as a leader has never been more important, and that role is suddenly more complicated.<\/b> People are thirsty for guidance and integrity, says Koehn.<\/p>\n        <\/li>\n        <li>\n            <p><b>Strive to strike a balance between offering support and motivating staff to execute your nonprofit\u2019s mission.<\/b> <a href=\"\/nonprofit-technology-blog\/fundraising-software\/afp-idea-survey-reveals-an-urgent-need-for-inclusion\/\">AFP IDEA Survey Reveals an Urgent Need for Inclusion, Diversity, Equity &amp; Access in the Nonprofit Workplace \u00bb<\/a><\/p>\n        <\/li>\n        <li>\n            <p><b>Err on the side of communicating too much and always keep your promises<\/b>. \u201cIf there isn\u2019t there isn\u2019t credible evidence that you mean what you say, people will desert you,\u201d she says.<\/p>\n        <\/li>\n        <li>\n            <p><b>Nurture your own needs, too<\/b>. You can\u2019t pour from an empty cup. Koehn recommends that each week, you should focus on no more than three mission-critical things that you can realistically achieve.<\/p>\n        <\/li>\n    <\/ul>\n<\/section>\n<section>\n    <h3>AREA 2: Your donor journey<\/h3>\n    <p><i>Contributed by <a href=\"https:\/\/www.developmentconsultingsolutions.com\/\" target=\"_blank\" rel=\"noopener\">Robin Cabral<\/a>, CFRE, a LinkedIn Top Voice in Philanthropy who provides strategy and career coaching for emerging and advancing fundraisers.<\/i><\/p>\n    <p>It is imperative that you begin to move your efforts digitally as a result of COVID-19, and that your attention is focused on how you acquire and retain donors. Once your prospective donors have traded their email for your lead magnet, it\u2019s time to enter them into an online and offline cultivation stream called a donor journey.<\/p>\n    <h4>7 steps to a strong digital acquisition program:<\/h4>\n    <ol>\n        <li>\n            <p><b>Develop online donor personas<\/b><\/p>\n                <p>Identify past online donors, identify website visitors and their behavior, and develop an ideal constituent profile to become much more personalized in your approach. Spend time learning about donor preferences. Identify past programmatic interests and in-corporate highly segmented in-email personalization.<\/p>\n            <aside class=\"bg_gray\">\n                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/checklist-mockup-3-1.png\" alt=\"Your Data-Driven Donor Persona Checklist\" width=\"275\" height=\"290\" class=\"aligncenter size-full wp-image-25543\" \/>\n                <p class=\"center\"><a href=\"#form-box\">Download Your Data-Driven Donor Persona Checklist \u00bb<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Develop a donor journey funnel.<\/b><\/p>\n            <p>Like the traditional sales funnel, you aim to take someone from the moment they learn about your business to the moment they make a purchase.<\/p>\n        <\/li>\n        <li>\n            <p><b>Understand lead magnets.<\/b><\/p>\n            <p>Lead magnets are incentives that offer up a specific reward in exchange for a user\u2019s email address. Leads can be e-books, webinars, cheat sheets, discounts, quizzes, or a course. Tie your mission into relevancy for the moment and create a relevant and attractive lead.<\/p><p>\n        <\/p><\/li>\n        <li>\n            <p><b>Create a systematic donor journey.<\/b><\/p>\n            <p>Identify all of the different touchpoints that you will use. These touchpoints don\u2019t all have to be digital. They can include both offline and online strategies, i.e., emails, text messages, video, telephone, in-person visits, etc.<\/p>\n        <\/li>\n        <li>\n            <p><b>Break down the donor journey into different phases with touchpoints.<\/b><\/p>\n            <p>Align each step with a goal just as you would be designing strategy moves for each of your <a href=\"\/major-donors\/\">major donors<\/a>. Planning thoughtful stages or steps will maximize your donor relationship as you would offline. Each phase or level should aim to increase the donor\u2019s engagement and interest in your organization and help them to feel good about possibly becoming greater involved in your efforts through giving. Your ultimate goal is to move them from awareness to an ask.<\/p>\n        <\/li>\n        <li>\n            <p><b>Personalize each phase of the donor journey.<\/b><\/p>\n            <p>Develop a system in your CRM and its integrated communication tools. The method you use should allow you to build out each segment of your journey using things such as automated emails, calls, etc., and then set your system free and let it do its job.<\/p>\n        <\/li>\n        <li>\n            <p><b>Keep tabs on your donor journey.<\/b><\/p>\n            <p>Continually monitor donor behaviors as they enter, participate in, and exit your donor journey stream to identify areas for correction, enhancements, or adjustments.<\/p>\n        <\/li>\n    <\/ol>\n<\/section>\n<section>\n    <h3>AREA 3: Your donor communications<\/h3>\n    <p>Donors will continue to demand more authentic relationships with the organizations and causes they support. Just like your nonprofit team wants competency, guidance, and integrity during a scary, exhausting time, so do your donors.<\/p>\n    <h4>Transparency<\/h4>\n    <p>\u201cThis means transparency, disclosure, respect, more immediate answers to queries, admission of mistakes, increased partnership, focus on solving societal problems vs. just grabbing the money, etc. Leaders who embrace this kind of culture will see their financial picture get better,\u201d says Richard Perry of the Veritus Group.<\/p>\n    <h4>Awareness<\/h4>\n    <p>To that point, fundraisers need to look at their donors more holistically and establish inter-department collaboration, Perry recommends.<\/p>\n    <p>\u201cA planned giving donor can also be a major gifts donor and vice versa. A donor who pledges $10 a month to a membership program may also be a donor who gives $10,000 to a specific program they are interested in. Department or function managers <a href=\"\/growth-tracks\/donor-data-insights-track\/\">will need to have the data support<\/a> and policy and procedure alignment to create strategies that manage a donor from their point of view and their experience, not from the nonprofit\u2019s siloed view.\u201d<\/p>\n    <aside class=\"bg_gray\">\n        <p class=\"center\"><a href=\"\/whitepapers\/generic\/donorperfect-insights-beginners-guide\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/dpi-beginners-guide-cover-mockup-landing-1-1-1.png\" alt=\"the DonorPerfect Insights Beginner's Guide\" width=\"640\" height=\"310\" class=\"size-full wp-image-28819 aligncenter\" srcset=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/dpi-beginners-guide-cover-mockup-landing-1-1-1.png 640w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/dpi-beginners-guide-cover-mockup-landing-1-1-1-300x145.png 300w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/dpi-beginners-guide-cover-mockup-landing-1-1-1-100x48.png 100w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><br \/>Get Your DonorPerfect Insights Beginner\u2019s Guide \u00bb<\/a><\/p>\n    <\/aside>\n    <h4>Impact<\/h4>\n    <p>Perry emphasizes that it is \u201chonoring and respectful\u201d to tell donors the impact of their giving on the problems they are interested in. In recent years, donors have come to expect it. They want to see your program, speak with program coordinators, and hear how your team is addressing the problem. Organizations that continue to ignore the implementation of a robust reporting program will suffer financially, Perry says, as nonprofit reporting is pertinent to measuring and communicating impact.<\/p>\n<\/section>\n<section>\n    <h3>AREA 4: Your online efforts<\/h3>\n    <p>The question is no longer, \u201chow will you serve your community virtually,\u201d but now, \u201chow will you serve your community when they\u2019re struggling (and so are you)?\u201d Despite a growing focus on <a href=\"\/nonprofit-technology-blog\/fundraising-software\/afp-idea-survey-reveals-an-urgent-need-for-inclusion\/\">diversity, equity, and inclusion work<\/a> at many nonprofits, experts say most still aren\u2019t doing enough to ensure their fundraising is inclusive and accessible to everyone. For example, only 14 percent of charities use video captions to enable people who identify as deaf or hard of hearing to participate.<\/p>\n    <aside class=\"bg_gray\">\n        <p><i>\u201cFeeling seen is a part of stewardship.\u201d<\/i><\/p>\n        <p>\u2003 &#8211;<a href=\"https:\/\/suquino.com\/member\/meredith-sossman\/\" target=\"_blank\" rel=\"noopener\">Meredith Sossman<\/a>, Esq., CFRE<\/p>\n    <\/aside>\n    <p>You can also provide value to donors by understanding their circumstances. With limited attention spans and constant distractions at home, it\u2019s best to keep live stream events to one hour or less. Consider a quick meet-up on Zoom or a day-long event with short sessions throughout the day.<\/p>\n    <p><b>Checklist:<\/b><a href=\"\/nonprofit-technology-blog\/nonprofit-news\/how-to-host-a-virtual-fundraising-event-with-checklist-for-nonprofits\/\"> How to Host a Virtual Fundraising Event \u00bb<\/a><\/p>\n    <aside class=\"bg_gray\">\n        <p><i>\u201cThe core message is clear: the brave new world is digital. Charities need to hedge bets and ensure they are embracing digital. Mobiles and emails, cashless and contactless, websites and social media \u2013 charities need to be online, using the best tech and looking at new payment solutions.\u201c<\/i><\/p>\n        <p>\u2003 -Ioan Marc Jones, <a href=\"https:\/\/charitydigital.org.uk\/topics\/topics\/top-fundraising-trends-for-2022-9180\" target=\"_blank\" rel=\"noopener\">Charity Digital<\/a><\/p>\n    <\/aside>\n<\/section>\n<section>\n    <h3>AREA 5: Your day-to-day<\/h3>\n    <p>Remember earlier when we talked about inter-department collaboration for a more holistic understanding of your donor base? This collaboration is necessary for your operational tasks, too, so wires don\u2019t get crossed when doing your acquisition and cultivation work. On any given day, you need to see who talked to which donor, about what, and how recently. And to see the fruits of that labor, you need to execute your donor journey without a hitch.<\/p>\n    <p>Brenda Helget, Director of <i><a href=\"https:\/\/atimetohealfoundation.org\/\" target=\"_blank\" rel=\"noopener\">A Time to Heal<\/a><\/i>, uses her DonorPerfect Organizational Dashboard and <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Scheduled-Donor-Outreach\" target=\"_blank\" rel=\"noopener\">Scheduled Donor Outreach<\/a> as <a href=\"https:\/\/www.donorperfect.com\/factsheets\/moves-management-feature\/\">moves management<\/a> tools. Each time she views her dashboard, she can see upcoming appointments with donors and review notes from past conversations in a few clicks. In her contact notes, she adds a donor cycle stage based on where they are in their journey.<\/p>\n    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-moves-management.png\" alt=\"moves management overview graphic\" width=\"1200\" height=\"auto\" class=\"aligncenter size-full wp-image-26918\" \/>\n    <h4>10 ways DonorPerfect makes it easy to collaborate:<\/h4>\n    <ul>\n        <li>\n            <p><b>Login anywhere<\/b><\/p>\n            <p>As long as you have an internet connection, you can log into DonorPerfect at <a href=\"https:\/\/www.donorperfect.net\/prod\/Logon\" target=\"_blank\" rel=\"noopener\">donorperfect.net<\/a> at any time, from wherever you are. Everyone will be working with the same data, which means one source of truth! (Ever have to cobble together and work with multiple, outdated spreadsheets?)<\/p>\n        <\/li>\n        <li>\n            <p><b>Add new users<\/b><\/p>\n            <p>Volunteers stepping in to help? Create a user ID for everyone on your team so you can all be logged in and working at the same time. Any updates you make within your system will be updated in real-time across all users, so everyone has access to the same data.<\/p>\n            <aside class=\"bg_gray\">\n                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-new-user.png\" alt=\"example of adding a new user within DonorPerfect Fundraising Software\" width=\"1200\" height=\"700\" class=\"aligncenter size-full wp-image-26911\" \/>\n                <p>Check out: <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/I-Want-to-Add-a-New-User-to-my-DonorPerfect-System\" target=\"_blank\" rel=\"noopener\">How to Add New Users in DonorPerfect<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Edit user permissions<\/b><\/p>\n            <p>Hey, we all make mistakes, and without the in-office collaboration to catch them, it makes sense to have measures in place to prevent them. For example, you can restrict the ability to process payments, delete records, or make global data changes for volunteers and specific team members.<\/p>\n            <aside>\n                <p>Check out: <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Editing-User-Management-Settings\" target=\"_blank\" rel=\"noopener\">How to Edit Permissions<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Train staff quickly<\/b><\/p>\n            <p>Let us take care of training your staff on the fundamentals of DonorPerfect so you can address matters that may need your immediate attention. The <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Welcome-Center\" target=\"_blank\" rel=\"noopener\">DonorPerfect Welcome Center<\/a> walks new users through tasks like basic data entry and reporting the moment they log in. In addition to the Welcome Center, DonorPerfect newbies can <a href=\"\/client-services\/training-tracks\/#starter\">register for free training webinars just for beginners<\/a>.<\/p>\n            <p>For more <a href=\"\/client-services\/training\/training-options\/\">advanced training<\/a> or for help adapting to new best practices, as they\u2019re being defined, please contact our Training Team at <a href=\"tel:8882208111\">888-220-8111<\/a> or <a href=\"mailto:training.services@softerware.com\">training.services@softerware.com<\/a><\/p>\n            <aside>\n                <p>Check out: <a href=\"\/client-services\/webinars\/\">New User Training Webinars<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Maintain data entry protocols<\/b><\/p>\n            <p>Set data entry defaults for information that never changes from record to record and use SmartScreens to make data entry easier. SmartScreens enables users to hide unnecessary fields and sections or make certain fields required when a specific option is selected.<\/p>\n            <aside>\n                <p>Check out: <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Setting-Entry-Screen-Defaults\" target=\"_blank\" rel=\"noopener\">How to Set Data Entry Defaults<\/a> and <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Using-SmartScreens-Overview\" target=\"_blank\" rel=\"noopener\">Design Your Screens with SmartScreens<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Automate tasks<\/b><\/p>\n            <p>SmartActions help keep your workflows in order by enabling your team to set criteria that automatically trigger the desired action.<\/p>\n            <p>For example, you can tell SmartActions to email your director to call the generous donor when a gift of $500 or more is entered into your system. You can even brighten a staff member\u2019s day with SmartActions by scheduling a cute puppy video to pop up the moment they add a new record.<\/p>\n            <aside>\n                <p>Check out: <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/SmartActions-Overview\" target=\"_blank\" rel=\"noopener\">How to Use SmartActions<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Let your monthly giving program run itself.<\/b><\/p>\n            <p>DonorPerfect\u2019s <a href=\"\/monthly-giving\/\">Monthly Giving<\/a> can be set to automatically process on the days and frequencies your donors choose. If you prefer to manually process your recurring gifts, you\u2019ll be reminded to process those that are due, the moment you log in to DonorPerfect. For both methods, DonorPerfect will automatically send receipts to donors thanking them for their gifts.<\/p>\n            <p>Don\u2019t have a <a href=\"\/monthly-giving\/\">monthly giving<\/a> program? Get the free <a href=\"\/whitepapers\/generic\/monthly-giving-starter-kit\/\" target=\"_blank\" rel=\"noopener\">Monthly Giving Starter Kit<\/a> and launch yours today or contact our Training Team to help you get started at <a href=\"tel:8882208111\">888.220.8111<\/a> or <a href=\"mailto:training.services@softerware.com\">training.services@softerware.com<\/a>.<\/p>\n            <aside>\n                <p>Check out: <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Using-Auto-EFT\" target=\"_blank\" rel=\"noopener\">Process Monthly Gifts Automatically<\/a> and <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/DonorPerfect-EFT-Management-Walk-Through\" target=\"_blank\" rel=\"noopener\">Set Up Monthly Giving Receipts<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Stay aligned around key metrics.<\/b><\/p>\n            <p>Need to get data to your whole team, so you can make an informed decision together? Once you run your customized report, you can immediately email it to stakeholders or schedule it to send at a more appropriate time. No login is required.<\/p>\n            <p>Team members with DonorPerfect logins can access quick metrics through a communal dashboard, as well as run all the same reports found in the Fundraising Report Center. Any new reports you create will be added for everyone to see.<\/p>\n            <aside class=\"bg_gray\">\n                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/maintain-momentum-2022-report-scheduling.png\" alt=\"example of report scheduling within DonorPerfect Fundraising Software\" width=\"1200\" height=\"auto\" class=\"aligncenter size-full wp-image-26912\" \/>\n                <p>Check out: <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Scheduling-an-Easy-Report\" target=\"_blank\" rel=\"noopener\">Schedule Your Custom Report<\/a><\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Keep communication consistent<\/b><\/p>\n            <p>With the ability to store your letter and thank you email templates in DonorPerfect, you can rest assured that your team is using the right ones. For other email communications, your Constant Contact account is synced with DonorPerfect, so your team can stay in tune with what\u2019s already been sent.<\/p>\n            <aside>\n                <p>Check out: Pair Constant Contact with DonorPerfect<\/p>\n            <\/aside>\n        <\/li>\n        <li>\n            <p><b>Avoid double sending thank-yous.<\/b><\/p>\n            <p>With many hands on deck, it\u2019s easy for tasks to overlap. When it comes to thank-yous, DonorPerfect keeps the record straight. Once you merge your letters or send emails through DonorPerfect Receipting, gift records instantly update to reflect that they\u2019ve been acknowledged and are removed from the queue.<\/p>\n            <aside>\n                <p>Check out: <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Setting-Up-Your-Email-Receipt\" target=\"_blank\" rel=\"noopener\">Automate Donation Acknowledgements<\/a><\/p>\n            <\/aside>\n        <\/li>\n    <\/ul>\n<\/section>\n<section>\n    <p>The DonorPerfect team sincerely thanks you for helping the world\u2019s most vulnerable populations. We\u2019re here for you no matter what\u2019s happening in the world, and our top-rated support team works remotely to provide excellent service by phone, email, and chat.<\/p>\n    <p>Most of the features listed here already are included in your DonorPerfect plan. If you\u2019d like to learn more about DonorPerfect or a certain feature, please call our Sales Team about special pricing at <a href=\"tel:8002208111\">800.220.8111<\/a>.<\/p>\n<\/section>\n    \n<section id=\"form-box\" class=\"bg_gray\">\n        <h2 class=\"center\">Download <i>Your Data-Driven Donor Persona Checklist<\/i><\/h2>\n         <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and 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id='input_12_2' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_12_3\" class=\"gfield gfield--type-email gfield--width-full input-field validate gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_12_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input data-parameter='email' name='input_3' id='input_12_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_12_4\" class=\"gfield gfield--type-text gfield--width-full input-field gfield_contains_required field_sublabel_below gfield--no-description 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value=''  selected>Please choose an option<\/option><option value='Development Director' >Development Director<\/option><option value='Fundraising Assistant' >Fundraising Assistant<\/option><option value='Executive\/Board Member' >Executive\/Board Member<\/option><option value='Volunteer' >Volunteer<\/option><option value='Communications' >Communications<\/option><option value='I do it all!' >I do it all!<\/option><\/select><\/div><\/div><div id=\"field_12_17\" class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_12_17'>Interested in DonorPerfect?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select data-parameter='software_interest' name='input_17' 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Donors have, too. By now, nonprofit organizations across all sectors are no stranger to overcoming adversity in its many forms. Some have been on the front lines of the pandemic and social movements, some have seen [&hellip;]<\/p>\n","protected":false},"author":46,"featured_media":25639,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","fifu_image_url":"","fifu_image_alt":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[4,109,6],"tags":[10714],"sw-content-theme":[10674,10676],"sw-feature":[10691],"sw-persona":[10702],"sw-sector":[],"class_list":["post-25638","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fundraising-software","category-featured","category-fundraising-strategies","tag-time-sensitive","sw-content-theme-fundraising-communication","sw-content-theme-fundraising-operations","sw-feature-efficiency","sw-persona-development-director"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Manage Fundraising Challenges &amp; Maintain Momentum in 2022<\/title>\n<meta name=\"description\" content=\"Tired of adapting to \u201cnew normal\u201d after \u201cnew normal\u201d? 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