{"id":29689,"date":"2024-07-11T10:00:00","date_gmt":"2024-07-11T14:00:00","guid":{"rendered":"https:\/\/www.donorperfect.com\/nonprofit-technology-blog\/?p=29689"},"modified":"2024-07-25T14:13:18","modified_gmt":"2024-07-25T18:13:18","slug":"donor-engagement-models","status":"publish","type":"post","link":"https:\/\/www.donorperfect.com\/nonprofit-technology-blog\/fundraising-software\/donor-engagement-models\/","title":{"rendered":"Donor Engagement Models: What They Are &amp; How to Choose One"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\" id=\"h-donor-engagement-models-for-the-digital-age-part-1\">Donor Engagement Models for the Digital Age, Part 1<\/h3>\n<p>Funnels, pyramids, and loops, oh my! While there is no \u201cright\u201d or \u201cwrong\u201d fundraising model for today\u2019s nonprofits, there *are* best practices for engaging with today\u2019s donors.<\/p>\n<p>We created a series called <strong>Donor Engagement Models for the Digital Age<\/strong> to help you map a clear path to your major goals. We will explore traditional fundraising models like the donor funnel and the donor pyramid, but with a modern twist, so you can meet your donors\u2019 current expectations about connection.<\/p>\n<p>We\u2019ll start by answering some frequently asked questions:<\/p>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"What\u2019s different about today\u2019s donors?\" id=\"section-1-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-what-s-different-about-today-s-donors\">What\u2019s different about today\u2019s donors?<\/h2>\n<p>Today\u2019s donors are wary of being manipulated into opening their wallets more and more. They have the whole world at their fingertips, so they don\u2019t need or want to be told what to do. They want to be inspired &#8211; organically &#8211; to act on their own accord.<\/p>\n<p>In the digital age, charity is inspired by a personal connection that\u2019s strong and ongoing. So, today, the most effective way to improve donor engagement is by prioritizing personal connections over monetary gifts.<\/p>\n<p><strong>Put simply:<\/strong> Today\u2019s donors are led by authentic connection.<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"What is a donor engagement model?\" id=\"section-2-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-what-is-a-donor-engagement-model\">What is a donor engagement model?<\/h2>\n<p>A donor engagement model is a strategic framework for nonprofits to build sustainable revenue and cultivate long-lasting relationships with supporters. It helps nonprofits achieve financial stability by streamlining donor outreach, nurturing promising donor segments, and maximizing internal resources for engagement. Key benefits include increased revenue, improved donor relationships, enhanced resource allocation, and long-term sustainability.<\/p>\n<p>Research shows that 90 percent of the largest nonprofits use funding models that are built around a single dominant source of revenue, e.g. major gifts. Similarly, donor engagement models are easier to embrace when built around a specific engagement goal, e.g. growing your monthly giving program.<\/p>\n<p><strong>Put simply:<\/strong> A donor engagement model is a method of visualizing your fundraising activities, making sure that each step moves you closer to a specific goal.<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Which donor engagement model should I use?\" id=\"section-3-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-which-donor-engagement-model-should-i-use\">Which donor engagement model should I use?<\/h2>\n<p>Different donor engagement models are suited to different types of nonprofits, depending on what they are striving to accomplish. Models are often distinguished by the type of engagement (e.g. communicative vs. monetary), the goal of your engagement (e.g. reducing donor churn), and the motivation behind the engagement (e.g. part of a philanthropic journey vs. a personal connection to a specific cause).<\/p>\n<ul class=\"wp-block-list\">\n<li>A <strong>donor engagement funnel<\/strong> can be used to convert supporters. Its function is to narrow a large pool of potential donors down to those ready to contribute.<\/li>\n<li>A <strong>donor engagement pyramid <\/strong>can be used to increase participation. Its function is to build connections with contacts who are ready to elevate their philanthropy.<\/li>\n<li>A <strong>donor engagement loop <\/strong>can be used to reduce donor churn\/turnover. Its function is to establish ongoing outreach patterns to keep donors engaged.<\/li>\n<li>A <strong>donor engagement network<\/strong> is like \u201cthe six degrees of separation\u201d &#8211; its function is to identify potential donors connected to you through a chain of acquaintances.<\/li>\n<\/ul>\n<p><strong>Put simply: <\/strong>Nonprofit professionals should use the donor engagement model that most closely aligns with their current fundraising goal. More than one model can be used at one time, but each should focus on one goal.&nbsp;<\/p>\n<p>Explore each model and its function to determine your choice. For example, are you hoping to build relationships upward (pyramid), narrow prospects down (funnel), establish loyalty patterns (loop), or track philanthropic connections (network)?<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"How can I modernize my donor engagement efforts?\" id=\"section-4-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-how-can-i-modernize-my-donor-engagement-efforts\">How can I modernize my donor engagement efforts?<\/h2>\n<p>Since modern <a href=\"\/email-campaign-design-constant-contact-webinar\/\" target=\"_blank\" rel=\"noreferrer noopener\">donor engagement<\/a> is inspired by authentic connection, your model should move donors to the next step based on how they interact with your organization. The goal is for your ideal supporters to strengthen their bond with you, over time, through shared interests.<\/p>\n<header data-toc-subtag=\"Develop personas\" id=\"section-4-toc-2\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-develop-personas\">Develop personas<\/h3>\n<p>Developing donor personas and adopting a multichannel engagement approach will help you create more engagement opportunities and address the commonalities that run through your donor engagement model, whether it\u2019s a funnel, pyramid, loop, network, or something else.<\/p>\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/donor-persona-compressed.png\" alt=\"An example of a Donor Persona.\" class=\"wp-image-33707\"\/><\/figure>\n<header data-toc-subtag=\"Get donor-centric\" id=\"section-4-toc-3\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-get-donor-centric\">Get donor-centric<\/h3>\n<p>Try a soft, unintrusive approach to inspire the change you want to see. De-center money. De-center responsibility. Instead of telling donors what you want them to do, lead them to the information and introspection necessary to reach their own conclusions. Make them curious to learn more!<\/p>\n<header data-toc-subtag=\"Look for clues\" id=\"section-4-toc-4\"><\/header>\n<h3 class=\"wp-block-heading\" id=\"h-look-for-clues\">Look for clues<\/h3>\n<p>A donor engagement model should provide more entry points to your nonprofit. Remember: today\u2019s donors are self-directed, so it has to be their idea or inspiration to give. The key is to follow their lead. All you have to do is look for cues that indicate when someone is ready to engage.<\/p>\n<p>Here are some examples:<\/p>\n<ul class=\"wp-block-list\">\n<li>When a donor prospect opens your email<\/li>\n<li>When they click on a link in your email<\/li>\n<li>When they scan your QR code for more information<\/li>\n<li>When they interact with your nonprofit on social media<\/li>\n<li>When they download your free resource or guide<\/li>\n<li>The time of year they donate or engage<\/li>\n<li>Any activity that might indicate their interests<\/li>\n<\/ul>\n<p>While fundraising models have been around for decades, it&#8217;s been made clear that relationships with today&#8217;s donors require a modern, authentic approach. By inspiring connections instead of transactions, you can better align your nonprofit with the expectations of digital-age donors. The key is to provide multiple pathways for engagement, gently guiding donors on their philanthropic journeys rather than overtly soliciting monetary gifts.<\/p>\n<p>Continue your exploration with our next blog, <strong><a href=\"\/nonprofit-technology-blog\/fundraising-software\/donor-engagement-funnel\/\">The Digital Donor Engagement Funnel<\/a><\/strong>.<\/p>\n<\/section>\n<h2 class=\"wp-block-heading get_demo gutenberg\" id=\"h-get-donor-engagement-models-for-the-digital-age\">Get Donor Engagement Models <br>for the Digital Age<\/h2>\n<p class=\"get_demo gutenberg\"><\/p>\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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