{"id":30356,"date":"2024-09-24T09:52:33","date_gmt":"2024-09-24T13:52:33","guid":{"rendered":"https:\/\/www.donorperfect.com\/nonprofit-technology-blog\/?p=30356"},"modified":"2025-09-26T16:12:54","modified_gmt":"2025-09-26T20:12:54","slug":"track-crowdfunding-performance","status":"publish","type":"post","link":"https:\/\/www.donorperfect.com\/nonprofit-technology-blog\/fundraising-software\/track-crowdfunding-performance\/","title":{"rendered":"How to Track and Analyze Crowdfunding Campaign Performance"},"content":{"rendered":"\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Intro\" id=\"section-1-toc-1\"><\/header>\n<p>Crowdfunding has become a game-changer for nonprofits, offering a dynamic way to engage supporters and raise funds from anywhere. But with so many campaigns vying for attention, it\u2019s important for fundraisers to ensure their organization\u2019s campaign stands out, runs smoothly, and results in maximum engagement.<\/p>\n<p>More than <a href=\"https:\/\/doublethedonation.com\/nonprofit-fundraising-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">30%<\/a> of donors contribute to crowdfunding campaigns, demonstrating how popular and convenient digital fundraising is for supporters. With that, we recommend that your team focuses not only on ways to mobilize supporters to boost donations but also on key metrics to track and analyze your crowdfunding efforts. This will allow your team to enhance your development strategies over time as more donors participate.&nbsp;<\/p>\n<p><strong>This guide will help fundraisers identify key metrics to track and analyze when running an online crowdfunding campaign to ensure maximum performance.&nbsp;<\/strong><\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Build a crowdfunding community\" id=\"section-2-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-step-1-build-a-crowdfunding-community\">Step 1: Build a crowdfunding community<\/h2>\n<p>With the availability of online <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Crowdfunding-Overview\" target=\"_blank\" rel=\"noreferrer noopener\">crowdfunding<\/a>, individuals, families, and teams have been able to rally their networks to support their favorite causes. Recent data shows that people really enjoy coming together to help others! More than <a href=\"https:\/\/nonprofitssource.com\/online-giving-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">40%<\/a> of donors have made a contribution to an online crowdfunding campaign to support other individuals who are in need.<\/p>\n<p>What\u2019s unique about crowdfunding compared to other fundraising methods, is that it\u2019s not just about raising money, it\u2019s about building a community around your cause. By leveraging the reporting capabilities of your nonprofit software (often called a \u201cCRM\u201d), you can transform data into insights that drive engagement, boost donations, and cultivate lasting relationships with supporters so that they fundraise now and in the future.<\/p>\n<p class=\"has-background\" style=\"background-color:#e4e9ed\"><strong>Pro tip: <\/strong>The first step to a successful crowdfunding initiative is an engaged donor base. Try these <a href=\"https:\/\/softerware.my.site.com\/dpcommunity\/s\/article\/Tips-for-Motivating-Crowdfunding-Fundraisers\" target=\"_blank\" rel=\"noreferrer noopener\">tips to motivate fundraisers<\/a> to achieve your crowdfunding campaign goals, or check out our <a href=\"\/donor-engagement\/\">donor engagement hub<\/a> for resources and tools.<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Track and measure metrics\" id=\"section-3-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-step-2-track-and-measure-crowdfunding-metrics\">Step 2: Track and measure crowdfunding metrics<\/h2>\n<p>To optimize your campaigns, focus on these <strong>key performance indicators<\/strong> (KPIs):<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Conversion rate: <\/strong>This figure demonstrates the effectiveness of your fundraising tools and appeals &#8211; it\u2019s the percentage of page visitors who donate or sign up to fundraise.<\/li>\n<li><strong>Average contribution: <\/strong>This figure<strong> <\/strong>helps tailor your ask amounts and giving levels on your donation <a href=\"\/fundraising-software\/integrated-online-forms\/\">forms<\/a>. On average, donors make a gift of <a href=\"https:\/\/nonprofitssource.com\/online-giving-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">$66<\/a> to crowdfunding campaigns. Of course, this will vary by organization and campaign.<\/li>\n<li><strong>Fundraiser acquisition:<\/strong> This number reflects how many supporters created peer-to-peer campaigns.<\/li>\n<li><strong>Social shares: <\/strong>By tracking how many people shared your social media posts, you can measure your campaign&#8217;s potential to spread beyond your immediate network.<\/li>\n<li><strong>Donor retention:<\/strong> In the context of a crowdfunding campaign, your donor retention rate tracks repeat giving from crowdfunding participants.<\/li>\n<\/ul>\n<p class=\"has-background\" style=\"background-color:#e4e9ed\"><strong>Pro tip: <\/strong>Fundraising systems like DonorPerfect CRM allow you to create analytics dashboards. You can create a dedicated crowdfunding <a href=\"\/factsheets\/dashboard-analytics\/\">dashboard<\/a> to monitor your KPIs in real time!<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Optimize your strategy\" id=\"section-4-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-step-3-optimize-your-crowdfunding-strategy-with-insights\">Step 3: Optimize your crowdfunding strategy with insights<\/h2>\n<p>Armed with donor data and insights from your nonprofit CRM, you can fine-tune your crowdfunding approach. For instance, you can personalize your donor appeals based on donor giving history and giving levels.&nbsp;<\/p>\n<p>Another strategy is to identify and support your most effective peer-to-peer fundraisers. They can coach others on how to increase their fundraising results. Be sure your campaign pages are easy to navigate with simple steps for users and that your campaign is easily shareable on social media so donors can help spread the word.<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Leverage CRM reporting\" id=\"section-5-toc-1\"><\/header>\n<h2 class=\"wp-block-heading\" id=\"h-step-4-leverage-crm-reporting-functions\">Step 4: Leverage CRM reporting functions<\/h2>\n<p>Your CRM is more than just a database; it&#8217;s your crowdfunding command center. Here&#8217;s how to maximize its potential:<\/p>\n<ol class=\"wp-block-list\">\n<li><strong>Donor segmentation: <\/strong>Analyze how different groups respond to your crowdfunding appeals. Are first-time donors more likely to give through crowdfunding? Do major donors prefer traditional channels?<\/li>\n<li><strong>Campaign timing analysis<\/strong>: Use time-based reports to identify peak donation periods. This can inform when to launch campaigns or send coaching and reminder emails.<\/li>\n<li><strong>Multi-channel tracking:<\/strong> Determine which platforms (social media, email, website, text) drive the most traffic and donations to your crowdfunding page.<\/li>\n<li><strong>Peer-to-peer insights:<\/strong> If your campaign includes peer-to-peer elements, track which fundraisers are most successful and analyze their strategies.<\/li>\n<li><strong>Goal progression visualization: <\/strong>Set up dynamic goal trackers to create urgency and motivate donors as you approach milestones. It is found that a crowdfunding progress meter (thermometer) yields a <a href=\"https:\/\/nonprofitssource.com\/online-giving-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">35%<\/a> increase in donations.&nbsp;<\/li>\n<\/ol>\n<header data-toc-subtag=\"DonorPerfect crowdfunding forms\" id=\"section-5-toc-2\"><\/header>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"sw-card text\"><div>\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p class=\"has-text-align-left\">With DonorPerfect, you can invite supporters to give back with engaging online donation <a href=\"\/fundraising-software\/integrated-online-forms\/\">forms<\/a>. This will inspire involvement and allow you to collect valuable data. Create your organization&#8217;s <a href=\"\/factsheets\/crowdfunding\/\">crowdfunding forms<\/a> with custom goals, graphics, and inspirational stories.<\/p>\n<\/div>\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"\/factsheets\/crowdfunding\/\"><img loading=\"lazy\" decoding=\"async\" width=\"561\" height=\"404\" src=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/givecloud-online-forms-page-crow.png\" alt=\"Givecloud peer-to-peer form\" class=\"wp-image-30346\" style=\"object-fit:cover\" srcset=\"https:\/\/uploads.donorperfect.com\/images\/sites\/2\/givecloud-online-forms-page-crow.png 561w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/givecloud-online-forms-page-crow-300x216.png 300w, https:\/\/uploads.donorperfect.com\/images\/sites\/2\/givecloud-online-forms-page-crow-100x72.png 100w\" sizes=\"(max-width: 561px) 100vw, 561px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<p>By leveraging your CRM\u2019s powerful analytics, you&#8217;re not just improving a single campaign \u2013 you&#8217;re revolutionizing your entire approach to crowdfunding. Each data point offers a chance to better understand and engage your supporters, creating a virtuous cycle of increased participation and giving. For example, DonorPefect has built-in <a href=\"\/factsheets\/reporting-data-analytics\/\">data analytics tools<\/a> to help your fundraising team make informed decisions.<\/p>\n<\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Crowdfunding FAQ\" id=\"section-6-toc-1\"><\/header>\n\t\t<section class=\"sw-faq-container contain\">\n\t\t\t<h2 class=\"faq-header\">Frequently Asked Questions<\/h2>\t\t<div class=\"accordion\">\n\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t<div class=\"header open-accordion\" data-gtm-id=\"icon-link-expand\">\n\t\t\t\t\t<p><strong>1. <\/strong><strong>How does crowdfunding differ from traditional fundraising in terms of CRM tracking?<\/strong><\/p><div class=\"chevron-shadow\"><i class=\"accordion_close fa-solid fa-chevron-down\" aria-hidden=\"true\"><\/i><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-text hidden\"><p>Crowdfunding often involves more real-time data, social sharing metrics, and peer-to-peer elements. Your CRM should be set up to capture these unique aspects for comprehensive analysis.<\/p>\n<\/div>\n\t\t\t\t<hr>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t<div class=\"header open-accordion\" data-gtm-id=\"icon-link-expand\">\n\t\t\t\t\t<p><strong>2. <\/strong><strong>Can CRM analytics help with setting realistic crowdfunding goals?<\/strong><\/p><div class=\"chevron-shadow\"><i class=\"accordion_close fa-solid fa-chevron-down\" aria-hidden=\"true\"><\/i><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-text hidden\"><p>Absolutely. By analyzing past campaign performance, donor capacity, and engagement metrics, your CRM can help you set achievable yet ambitious goals for future crowdfunding initiatives.<\/p>\n<\/div>\n\t\t\t\t<hr>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t<div class=\"header open-accordion\" data-gtm-id=\"icon-link-expand\">\n\t\t\t\t\t<p><strong>3. <\/strong><strong>How can I use CRM data to re-engage donors after a crowdfunding campaign ends?<\/strong><\/p><div class=\"chevron-shadow\"><i class=\"accordion_close fa-solid fa-chevron-down\" aria-hidden=\"true\"><\/i><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"accordion-text hidden\"><p>Use your CRM to segment donors based on their crowdfunding participation. Create targeted follow-up campaigns that thank them, show the impact of their gift, and invite them to stay involved with your organization beyond the initial campaign.<\/p>\n<\/div>\n\t\t\t\t<hr>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does crowdfunding differ from traditional fundraising in terms of CRM tracking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Crowdfunding often involves more real-time data, social sharing metrics, and peer-to-peer elements. Your CRM should be set up to capture these unique aspects for comprehensive analysis.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can CRM analytics help with setting realistic crowdfunding goals?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Absolutely. By analyzing past campaign performance, donor capacity, and engagement metrics, your CRM can help you set achievable yet ambitious goals for future crowdfunding initiatives.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How can I use CRM data to re-engage donors after a crowdfunding campaign ends?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Use your CRM to segment donors based on their crowdfunding participation. Create targeted follow-up campaigns that thank them, show the impact of their gift, and invite them to stay involved with your organization beyond the initial campaign.<\/p>\\n\"}}]}<\/script><\/section>\n<section class=\"wp-block-group content-section is-layout-constrained wp-block-group-is-layout-constrained\">\n<header data-toc-tag=\"Get a DonorPerfect demo\" id=\"section-7-toc-1\"><\/header>\n<h2 class=\"wp-block-heading get_demo gutenberg\" id=\"h-see-donorperfect-in-action\">See DonorPerfect in action<\/h2>\n<p class=\"get_demo gutenberg\"><\/p>\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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gravityforms_donor_retention_wrapper' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_1' ><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n                        <\/div><form data-confirmation-type=\"page\" method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1' class='gravityforms_donor_retention' action='\/nonprofit-technology-blog\/wp-json\/wp\/v2\/posts\/30356#gf_1' data-formid='1' novalidate>\t\t\t\t\t<div style=\"display: none !important;\" class=\"akismet-fields-container gf_invisible\" data-prefix=\"ak_\">\n\t\t\t\t\t\t<label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label>\n\t\t\t\t\t\t<input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"199\" \/>\n\t\t\t\t\t\t<script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n\t\t\t\t\t<\/div>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield--width-half input-field gf_first_name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input data-parameter='first_name' name='input_1' id='input_1_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_2\" class=\"gfield gfield--type-text gfield--width-half input-field gf_last_name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input data-parameter='last_name' name='input_2' id='input_1_2' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--width-half input-field validate gf_email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input data-parameter='email' name='input_3' id='input_1_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-text gfield--width-half input-field gf_organization gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Organization<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input data-parameter='organization' name='input_4' id='input_1_4' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_5\" class=\"gfield gfield--type-select gfield--width-half select-display gf_state_province gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>State \/ Province<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select data-parameter='state_province' name='input_5' id='input_1_5' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' disabled selected>Please choose an option<\/option><option value='Other' >Other<\/option><option value='AB' >AB<\/option><option value='AK' >AK<\/option><option value='AL' >AL<\/option><option value='AR' >AR<\/option><option value='AZ' >AZ<\/option><option value='BC' >BC<\/option><option value='CA' >CA<\/option><option value='CO' >CO<\/option><option value='CT' >CT<\/option><option value='DC' >DC<\/option><option value='DE' >DE<\/option><option value='FL' >FL<\/option><option value='GA' >GA<\/option><option value='HI' >HI<\/option><option value='IA' >IA<\/option><option value='ID' >ID<\/option><option value='IL' >IL<\/option><option value='IN' >IN<\/option><option value='KS' >KS<\/option><option value='KY' >KY<\/option><option value='LA' >LA<\/option><option value='MA' >MA<\/option><option value='MB' >MB<\/option><option value='MD' >MD<\/option><option value='ME' >ME<\/option><option value='MI' >MI<\/option><option value='MN' >MN<\/option><option value='MO' >MO<\/option><option value='MS' >MS<\/option><option value='MT' >MT<\/option><option value='NB' >NB<\/option><option value='NC' >NC<\/option><option value='ND' >ND<\/option><option value='NE' >NE<\/option><option value='NH' >NH<\/option><option value='NJ' >NJ<\/option><option value='NL' >NL<\/option><option value='NM' >NM<\/option><option value='NS' >NS<\/option><option value='NT' >NT<\/option><option value='NU' >NU<\/option><option value='NV' >NV<\/option><option value='NY' >NY<\/option><option value='OH' >OH<\/option><option value='OK' >OK<\/option><option value='ON' >ON<\/option><option value='OR' >OR<\/option><option value='PA' >PA<\/option><option value='PE' >PE<\/option><option value='PR' >PR<\/option><option value='QC' >QC<\/option><option value='RI' >RI<\/option><option value='SC' >SC<\/option><option value='SD' >SD<\/option><option value='SK' >SK<\/option><option value='TN' >TN<\/option><option value='TX' >TX<\/option><option value='UT' >UT<\/option><option value='VA' >VA<\/option><option value='VI' >VI<\/option><option value='VT' >VT<\/option><option value='WA' >WA<\/option><option value='WI' >WI<\/option><option value='WV' >WV<\/option><option value='WY' >WY<\/option><option value='YT' >YT<\/option><\/select><\/div><\/div><div id=\"field_1_6\" class=\"gfield gfield--type-select gfield--width-half select-display gf_number_of_constituents gfield_contains_required 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