We are as proud of our implementation services, data services, and training staff as we are of our products. Our comprehensive and affordable services will ensure your immediate and ongoing success.
The best way to ensure your success is make sure your organization is set-up to succeed. Our implementation team is staffed with detail-oriented professionals, who take great care to listen to what’s most important to you. They analyze how you fundraise, the data you collect, and how you operate. They then create a DonorPerfect system that matches your exact needs, and ensures your complete satisfaction along the way.
Our Technical Services Team has the experience and tools to transfer your existing data to DonorPerfect. Whether you are moving from a simple Excel spreadsheet or combining data from a wide variety of legacy applications, we can provide a free, no-obligation data conversion quote.
Our team of professional instructors is ready to help you get the most from DonorPerfect. We offer a variety of training options designed to meet your individual needs and budget.
- Regional Classes
- Individualized Training
DonorPerfect’s 24/7 support staff holds the highest customer satisfaction ratings. They provide continuity in the event of staff turnover and ensure ongoing success with your DonorPerfect system. 90% of support calls are answered live within 2 minutes, and nearly 100% are answered within 2 hours if the customer chooses to leave a voicemail message.