Insta-Charge™: Online Card
Authorization and Processing
Why should I accept credit cards?
  • Encourages donors to give more – studies suggest people spend up to 20% more with a credit card than other forms of payment.
  • Guaranteed and automatic fulfillment of phone and other pledges.
  • Receive money more quickly- funds are usually deposited within 24 hours.
  • Saves time and money on fund collection – no checks to process.
  • Donors can receive benefits by giving (award points, frequent flyer miles, etc.)
  • Eliminates bounced, delayed, or errors with checks.
Insta-Charge provides fully integrated credit card processing for one-time donations directly from within DonorPerfect Online and DonorPerfect Visual Edition. Just click on the credit card icon when entering a gift and fill in the donor’s credit card information. Insta-Charge validates the card information and authorizes the transaction in real time. The funds are then automatically sent to your designated bank account – normally within 24 hours! No need for a credit card terminal or double entry of data.
Benefits
  • Less data entry – donor information is automatically filled in and credit card payment data is included in gift history.
  • Immediate validation of card data allows any issues (declines, etc.) to be resolved quickly and immediately.
  • Integrated process eliminates challenges of reconciling credit card statements with donation records.
  • Secure encryption protects confidential donor data.
Insta-Charge is easily accessed by clicking the credit card icon (shown in DonorPerfect Online, above).
More information: Call us at 800-220-8111. Or visit: www.donorperfect.com/moreinfo
Insta-Charge™: Online Card
Authorization and Processing
Commonly Asked Questions
How does it work?
Simply collect a donor’s credit card information from any type of solicitation (phone call, email, direct mail, etc.). Go to the Gift entry screen that donor’s record and click the Insta-Charge button next to the Gift Amount field. Enter the credit information, and click submit. You'll receive instant notification regarding card acceptance or decline (including why the card was declined, which you can share with the donor). A gift entry will automatically be made in the donor’s record for acknowledgement (thank you letter, etc.).
What credit cards can I accept?
Any credit or debit card that is affiliated with MasterCard and Visa. American Express, Discover, Diner’s Club and JCB can also be processed once you establish a merchant account with them.
“Thanks to Insta-Charge's real time integrated processing, we can correct any problem while the donor is on the phone. This is more professional, saves time and makes certain we collect the money!”
Toya Hall, Vice President, La Promesa Foundation
Can I use my existing credit card merchant account?
We have integrated and partnered with a leading credit card processor to provide the necessary online merchant account. Integrating with other processor merchant accounts is possible, but generally cost-prohibitive. Note that the funds collected can be deposited automatically into your existing bank account.
Is constituent data protected?
The service operates on a secure server and complies with Visa/MasterCard regulations for real-time, secure credit card processing.
How do I sign up?
Call (800) 220-8111 for a demonstration of Insta-Charge and answers to all your questions.
NO EXTRA SOFTWARE OR SUPPORT FEES!
The only upfront cost is a one-time $95 Setup/Activation charge. You'll also need to complete a TransFirst Merchant Agreement, which provides complete details on all credit card processing fees.
If you're already processing high volumes of credit cards, further discounted rates may be available. Ask your salesperson.
Understanding Our Various Credit Card Processing Tools
Insta-Charge is just one method of processing credit cards offered with DonorPerfect. Which method is best for you depends on the type of processing you prefer. Here's a general summary of the tools we offer:
Tool
Primary Use
Other Considerations
Preauthorized pledge fulfillment
Also provides ACH (bank account) processing
Constituent-initiated (online) payments
Also provides forms for data collection as well as e-commerce “shopping cart”
Insta-Charge™
One-time payments – staff entered
Eliminates need for credit card terminal and double entry of data
More information: Call us at 800-220-8111. Or visit: www.donorperfect.com/moreinfo