Customer Satisfaction

Meet Rachelle King – Client Satisfaction Liaison

To respond even more effectively to your needs, we’ve employed Rachelle King for the position of DonorPerfect Client Satisfaction Liaison. Rachelle ’s job is to maximize your happiness and satisfaction.

CSL Role

  • Serve as client advocate within company
  • Improve the frequency and quality of our communication with clients
  • Involve necessary staff to address issues
  • Follow-up with clients & internal staff toconfirm that problems have been resolved

Contact Rachelle

If you have suggestions on how we can improve our services, or if you are not satisfied in any way,
please contact Rachelle directly.

Toll Free Voice: (800) 220-3537
FAX: (215) 542-4361
E-Mail: rking@donorperfect.com

Note that Rachelle is not a support person and support questions should go to our support numbers.

My main focus is to ensure that our client’s needs are addressed in a timely and satisfactory manner. I urge clients to view me as their advocate in resolving any continuing issue or problem.

Rachelle King,
DonorPerfect Client Satisfaction Liaison