Client Satisfaction Liaison
Our Client Satisfaction Liaison enables us to respond even more effectively to your needs. Their job is to maximize your happiness and satisfaction.
CSL Role
- Serve as client advocate within company
- Improve the frequency and quality of our communication with clients
- Involve necessary staff to address issues
- Follow-up with clients & internal staff to confirm that problems have been resolved
Contact the CSL
If you have suggestions on how we can improve our services, or if you are not satisfied in any way,
please contact the Client Satisfaction Liaison directly.
Meg Ethridge
Toll Free Voice: (800) 220-3537
FAX: (215) 542-4361
E-Mail: methridge@donorperfect.com
Note: the CSL is not a support person and support questions should go to our regular support numbers. Learn more
My main focus is to ensure that our client’s needs are addressed in a timely and satisfactory manner. I urge clients to view me as their advocate in resolving any continuing issue or problem. 
