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Our Support Plans Help You Get the Most Out of DonorPerfect!

DonorPerfect is backed by the best support team in the industry. We offer a variety of support plans designed to meet each organizations budget and service requirements.

Choose the Support Plan that fits your needs and budget.

Product Updates
Product Updates & Enhancements
Pre-Release Enhancements
Support Services
User Meetings
E-Tips
Newsletters
User Forum
Clients Only Web Site
Client Satisfaction Liaison
Call-the-President Hotline
Custom Report Assistance
Live Customer Support
Remote Access Support
Email Support
FAX Support
Phone Support
Toll Free Phone Support
Emergency Phone Number
24-Hour Emergency Pager Notification (USA/Canada Clients Only)
Support Availability
Telephone Support Hours		Monday-Friday 8:30 A.M. - 8:00 P.M. (Eastern Time)	Monday-Friday 8:30 A.M. - 8:00 P.M. (Eastern Time) + 24-Hour Pager
Maximum Time to Call Back		Same Day or 1 Business Day	2 Hours or less