Residential Treatment Program Improves Online Fundraising and Streamlines Operations
The mission
Lakemary Center provides essential education, mental and behavioral health, and social services to individuals with intellectual and developmental disabilities. Founded in 1969 by the Ursuline Sisters of Paola, Lakemary’s journey began with a vision to support children with special needs. Today, services continue to expand, empowering individuals of all ages to achieve their fullest potential.
The needs
Lakemary Center faced significant challenges due to limited resources and IT constraints. Aiming to streamline operations and improve efficiency, they sought a solution that could keep data updated automatically and that staff could access from anywhere.
The results
DonorPerfect’s dynamic online fundraising platform has streamlined operations allowed Lakemary to refocus efforts on development, recruitment, and retention.
- Optimized operations: DonorPerfect’s automatic updates and mobile accessibility have revolutionized Lakemary’s fundraising processes, ensuring real-time data and less manual work.
- Focused efforts: DonorPerfect enables Lakemary to personalize donor communications effectively, allowing them to target donors with confidence.
- Strategic initiatives: Leveraging DonorPerfect’s functionality, Lakemary strategically orchestrates fundraising campaigns and cultivates donor relationships with precision.
- Greater Impact: DonorPerfect serves as a catalyst for impactful fundraising initiatives, enhancing donor convenience and expanding outreach efforts through seamless integration with Lakemary’s website.
- Increased donations: DonorPerfect Online Forms enhance donor convenience, resulting in a ten-fold increase in donations and enabling Lakemary to capture vital donor information for future engagement.
- Donor growth: With DonorPerfect’s robust capabilities and unwavering support, Lakemary has expanded their network from 6,000 to 9,000 records.
We do appeal campaigns twice a year with mail solicitations. We host a golf tournament, an annual dinner, and an annual ladies event around the holiday season. We know exactly who to solicit for these campaigns because of our methodology, and DonorPerfect streamlines and personalizes everything.
– Karen Kilbourn, Executive Administrative Assistant
DonorPerfect support
Beyond its robust features, DonorPerfect’s unwavering support has been instrumental in Lakemary Center’s fundraising success. The dedicated team’s responsiveness and expertise have provided invaluable assistance, ensuring smooth navigation and swift resolution of any issues that arise.
The support team is terrific too. They’re responsive. They work the problem until it is solved, and if they don’t know the answer, they find someone who does.
– Karen Kilbourn, Executive Administrative Assistant
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Related resources
Donor Covers Cost (DCC)
Givecloud 101: Online Donation Forms for Nonprofits
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