Contact Us

Sales

Looking to purchase DonorPerfect?

Phone: 800-220-8111

Fax: 215-628-0585

Find your account manager »

Request Information »

Already using DonorPerfect?

Phone: 800-848-3279

Fax: 215-542-4370

Find your client sales manager »



Support

Contact for DonorPerfect support

US Phone: 800-220-8080

CA Phone: 844-644-1827

Email: support@donorperfect.com

Fax: 215-542-4370

Contact for DonorPerfect Payment Services Support

Call with questions about DonorPerfect Payment Services options, features, or are disputing charges.

Phone: 800-220-8611

Email: support@safesavepayments.com



Onboarding Team

Questions pertaining to getting activated with DonorPerfect

Phone: 800-220-3593*

Fax: 215-628-0585

Email: implementation@softerware.com

*for a directory of onboarding team members


Training Team



DonorPerfect Client Relations Specialist

The main focus of the Client Relations Specialist is to ensure that your needs are addressed in a timely and satisfactory manner. We are your voice in addressing any unresolved matters.

Phone: 800-220-3537

Fax: 215-542-4361

Email: clientrelations@softerware.com



Accounting/Billing

Phone: 215-628-0883

Fax: 215-628-1787

Email: accounting@softerware.com

Canada: 514-938-1221 104 – admin@donorperfect.ca



DonorPerfect / SofterWare Inc.

Mailing Address

United States

Mailing Address
4607 Library Rd Ste 220 PMB 2026
Bethel Park, PA 15102

Check Payments
PO BOX 830578, Philadelphia, PA, US, 19182-0578

Phone: 215-628-0400

Canada

Mailing Address
PO Box 67 STN St-Dominique
Montréal QC H2S 3K6

Phone: 514-938-1221