Serving nonprofits since 1986, DonorPerfect has helped over 25,000 users raise more funds, cultivate meaningful constituent relationships and save lots of time time. Here are some DonorPerfect clients and their comments. We are happy to provide additional references upon request.
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Ease of Use
“I love the simplicity of DonorPerfect on my end as a user. I have worked with other programs, and DonorPerfect has, by far, been the easiest to learn and to integrate. But more than that, I love the people who work for SofterWare (developers of DonorPerfect). I feel like I know the people on the team.”
“When I got to (East Georgia State College), I asked for donor records and they were in boxes. We did have some old Excel files, but most were paper documents. I went to work to find a system that we could afford, that I felt like would serve what we needed, and DonorPerfect by far, was the choice. You might be able to buy something that has been on the market longer, that has more bells and whistles, or you may feel is more in tune with educational fundraising, but I’ll tell you straight off the bat, you’re not going to find anything that’s easier to adapt to what you got to use. You can’t beat it.”
“DonorPerfect is just easy. It will make life easier. Especially with relationships. Not only the building (of relationships with constituents), but the tracking. Being able to get those letters out immediately, being able to link them to your events – it’s just an all-in-one great tool to use.”
“(DonorPerfect) is a very friendly software. Its very easy to use. They have a great support group. DonorPerfect has allowed us to do our acknowledgements quicker, it has the merging there for us (to personalize the acknowledgements). Its very easy to make everything happen.”
“We’re a small community and we do not have a large development program so what’s really helpful is the Sisters are able to do their own updates (e.g. update addresses, etc.) and help out. It’s important that it’s easy to use and we can use it in a very simple way, and you can continually learn how to use the different features they have that make it even more simplified. When I’m at another school, I’m able to open up DonorPerfect without having to take a lot of work with me. I would highly recommend DonorPerfect, and not use all of your donations just to buy donor software.”
“(DonorPerfect) is very easy. When I started with the organization 5 years ago, within 3 weeks I was figuring out how to…do everything in DonorPerfect, and your support team is top-notch. They’re excellent.”
DonorPerfect Online Donation Forms
“With (DonorPerfect’s integrated online forms), we’ve been able to put our logo on (our online donation form), brand it, make it look unique and inviting, link it to our website, and easily integrate the information back into DonorPerfect”
“I think it’s really helpful that you can get all these online donations (with DonorPerfect’s integrated online donation forms)…and then download them so all that information is embedded into DonorPerfect. That helps condense time – you don’t have to input them twice.”
“We got DonorPerfect because we wanted to bring everything onto one platform. We didn’t want silos of data. They needed to interact. It needed to have some form of marketing automation component to it. We wanted to use a tool that we could see working for us versus creating more work so that’s why we landed on DonorPerfect. We did side by side comparisons of three different systems. Some looked prettier, and some had maybe one component that was great, but DonorPerfect was a whole package, and when we were able to see the 3 side-by-side, there was no question.”
"It’s my job to keep the database clean. The thing I like about DonorPerfect is that it’s so user friendly. If you make a mistake, it’s not a problem, you can delete that and start over. The fact that DP can do that and has so many other functions makes it a phenomenal software. "
"We didn’t have one specific location where we were storing all our donor information. It was in different Excel worksheets and just all over the place. As far as compiling all our events together and all our donors together we just wanted to find a central hub to host all that information. DonorPerfect has been really beneficial to us to see everything pulled together as one. It allows us to use our information in a smarter way. There’s so much that it can do- and it’s kind of exactly what we need to take the next step to grow as a company. We’re lucky to have found it."
Switching from Excel to DonorPerfect
“I was using an Excel spreadsheet before and the problems are numerous unless you’re just a master at Excel. We researched a lot of (donor management solutions) and we like the Constant Contact (integration). DonorPerfect is a great system that will do a lot of your work for you. It will make you more efficient.”
“In my previous roles, I used Excel (and other software) and I can tell you by far DonorPerfect is the best thing I’ve used. DonorPerfect is super friendly, super easy, and support (team) is second to none…the best support team I’ve ever dealt with. With DonorPerfect…having that integration between all your partners and products makes it seamless for me, as an Event Manager, because everything is one spot. I don’t have to worry about importing and exporting, and all those other things I had to do when I used other software at other companies.”
Raiser’s Edge vs. DonorPerfect
“There are lot of bells and whistles that we didn’t have with Raiser’s Edge that really like, especially the mobility platform, the ability to do a direct import with Constant Contact, and the EFT (electronic funds transfer) conversion where we can take online donations and it goes right into the DonorPerfect system.”
Multi-Site Data Management
"Our campus organizations throughout the world use DonorPerfect. Sites both large or small have found the system fast, flexible and truly easy to use."
“Great software, easy to use and super helpful!
My organization has been using DonorPerfect for the past year and couldn’t be more pleased. We are still finding new ways we can use the software because of its capabilities. The best part is the support service! They are always so friendly and willing to go the extra mile to make sure you get the report that you need, processing credit cards the best way or just changing the screen around to make it more compatible. We are so glad we made the choice of DonorPerfect!”
"The support department is fantastic. I recently made a “boo-boo”… I deleted a field that should not have been deleted. The numbers weren’t there- they were gone. I called for help. They figured out what my mistake was and they were able to restore everything – and they set up filters and formulas so that it wouldn’t happen again. Whenever I have a problem I call them. They’re just fantastically wonderful, and they’re always helpful. "
“There’s so much to like…I would absolutely recommend DonorPerfect. Outside of the fact that the software is phenomenal…I think the community is incredible. The support from the DonorPerfect staff if you have a question, and also the support from other users, has just been phenomenal.”
"In the first year, we increased gifts over 80%! After two years, we more than doubled our donor database. DonorPerfect is a MUST for people who need to know their donors better and maximize their fundraising."
"Thanks to DonorPerfect, we have now reached and exceeded our capital campaign goal of $3.8 million. In fact, we’re at $4.5 million!"
“We love talking to all the ministries we talk to about DonorPerfect. The main thing that I tell them is that you’re able to touch your constituents, You’re able to connect with them immediately. You’re able to see what they’re giving, to send them thank yous. You’re able to let them know it’s not just a donation, that you really appreciate it. You’re able to update (records) when they call in..it makes our jobs a lot easier.”
“The system is very easy to utilize, and as a new user, its very easy to become an expert very quickly because it’s very user friendly. You have great demos online, and the webinars are very informative. I would definitely recommend DonorPerfect. It’s the most comprehensive customer relations management system out there for nonprofits. You will be able to get that 360 view so you’re able to understand who your donors are, what their passions are, and then relate your mission to their passion, which we know will deepen engagement and raise your gifts. It will also help your organization grow its network of supporters.”
“I really like the filters- I can create a report that looks exactly how I want it to look and captures just the individuals I want to capture. I love the flags field – I use that to really be able to segment lists when it’s time for solicitations. We tracked how long it took to input gifts, as well as to do thank yous and acknowledgements and realized the system was really going to save us a lot of time.
I’ve been very happy with DonorPerfect. I think it’s a great solution for nonprofits of all size. You really get a lot for your money. “
"DonorPerfect has helped us to develop a much needed personal relationship with our donors. We’re seeing regular supporters giving special gifts and many new monthly supporters to The Sound of Life as a result. We’re able to manage our donor data base in a way we never could and thus serve our donors more personally because of DonorPerfect. And your support team is a treasure! Thanks for bringing us into the 21st Century!"
"The software is easy to use and pretty darn intuitive. We’re very happy campers. We’ve been using DonorPerfect for over 7 years and it’s been a godsend. We find it very easy to use, highly flexible, it meets all our needs, and has wonderful, wonderful support. We love the fact that the organization listens to us. "
“I would definitely recommend DonorPerfect. What it cannot do, it partners with great organizations. With those affiliations, and with what DonorPerfect can do, it’s a total package for fundraising. “
"We are constantly evaluating our data to figure out better ways to raise money and we really appreciate the power and flexibility of DonorPerfect’s Report Writer. We are very satisfied with the system and we think the support staff is the best!"
"Using DonorPerfect allows me to use my time more strategically, which is already paying big dividends for the Institute. And my board loves the financial reports I can pull. I turn them into PDF files and email them – all done within DonorPerfect."
“I would recommend DonorPerfect definitely because it is a comprehensive kind of software that you can use not just to track your donors, but for hard data, interpretive data, and doing all the task work (associated) with being an organization that accepts donations.”
DonorPerfect as an Offsite Solution
"I travel around to different campuses plus I work a lot at home. It’s nice for me to go to the online version of DonorPerfect because I can access it anywhere from the internet. And the customer service is just top notch. Everyone is very helpful…. I just call that phone number and they walk you right through it! "
Value and Price
"DonorPerfect was very affordable for our organization and it came highly recommended by another local nonprofit. It has the elbow grease to do what we need done. We worked with a homemade database that was not user-friendly, and too many important donor-related matters were falling through the cracks as a result. DonorPerfect is robust enough to capture and enable the professional touch we need with our donors."
"I really appreciate the service we have received thus far. From the sales team to the implementation to the mapping specialist – everyone has been very attentive and helped make the transition as simple and painless as possible!"
DPConnect: Agile Ticketing
“Agile Ticketing is seamlessly integrated through DonorPerfect, so we’re able to capture all of our patrons, members and donors through Agile directly into DonorPerfect. The benefit of having this integration is it’s a time-saver. We don’t have to manually input any of our donor information. We’re able to keep track of everything seamlessly and without error. “