November 16, 2023

DonorPerfect Forms 1.16 Release

Enhancements

• You can create multiple links for the same online form, each with a different default gift amount to streamline the segmentation process for you and the donation process for your donors.

Corrections

• We’ve corrected an issue that was causing duplicated gifts and pledges.
• When you access Hidden Fields, the screen will read, “select field” instead of “select code”
• When you upload an image, the form will display the correct image.
• Donors can submit payments without encountering an error.

November 15, 2023

Constant Contact Release

We’ve updated the Constant Contact integration with DonorPerfect. This update has streamlined how information is shared between our two applications, making it a more intuitive experience for our users.

*When users first open Constant Contact through DonorPerfect post release, the user will need to re-authenticate. Please refer to our Knowledgebase for further instructions on how to do this.

• We know how important it is to you to make sure you have the latest information about your donors’ activity in DonorPerfect when you are building relationships and measuring your results. Now, the email campaign results for opens and clicks will update in real-time. 
• You now have the option to sync with all of your lists in Constant Contact or just the dynamic lists that automatically update from DonorPerfect.
• Based on your feedback, we simplified the sync so that all lists (dynamic and manual) will update Constant Contact with the latest donor information you have in DonorPerfect. 
• Now, you can sync an individual list on demand instead of waiting for a nightly sync to occur.
• Marketing automation can unlock incredible donor journeys that improve donor engagement and success without you having to send each email manually. You can now send your donors automatic and personalized emails based on DP data. For example, send all new monthly donors a series of 3 emails after they donate monthly through our DonorPerfect forms to welcome them and help them feel they have a special place in your sustainer community. 
• You now have more control for how much email campaign history you want to store in the DonorPerfect contact table. Simply choose any number of months, up to 2 years.
• You can now map up to 50 of your powerful custom fields from DonorPerfect to Constant Contact.
• Your donors are engaged if they are opening your emails but the best indicator is clicks. That’s why we’re now storing click data in DonorPerfect.

October 10, 2023

ReadySetAuction 4.10.4 Release

We’ve corrected an issue in Chrome to make sure your RSA event website works smoothly for your auctions.

September 7, 2023

ReadySetAuction 4.10.2 Release

• We’ve corrected an issue that was causing a new party to be created when users deleted tickets from a merged patron record.
• We’ve resolved an error that occurs when downloading online procurement items. An error would result if the donor email used on the submission form matched an email in RSA and the associated last name or company name did not match.
  • Users will now have the opportunity to resolve this conflict and select to download the submission form information or download the donation item while keeping the donor information the same.
• Users can now successfully delete credit cards for PayReady patrons.
• We have resolved an issue that resulted in an error when checking in multiple bidders with the same phone number or email address on their patron records.
• Users can edit or delete item categories when they are not in use.

August 9, 2023

DonorPerfect Forms 1.15 (BETA) Release

We’ve made some exciting usability changes to our donation forms. Our new features were the most requested by our users, and this release also features some improvements and corrections.

New Features

• We have added text editors to the forms, allowing you to customize the font and other text formatting options.
• You can resize an image directly on the donation form.
• You can preview a form and submit test donations allowing you to see the donor experience. You can also preview the form from a mobile viewpoint to mimic what your donor sees when accessing your form from a mobile device.

Improvements and Corrections

• We are adding clear instructions and guidance (character limitations and exclusions) to creating custom URLs. 
• Donors completing a form will be instructed to enter information into name and address fields if they have not entered data. This will prevent donors from receiving errors when submitting a donation.
• We’ve increased the form name character limit to 500 characters. When you are within 50 characters of the limit, a remaining character count will generate to let you know you are approaching the limit.
• When you toggle on the option to include impact statements on your forms, placeholder text will populate on the form to clarify that you have selected this option.
• When a donor clicks on the phone number listed in the page footer from a mobile device, it will open the phone keypad, with the phone number already entered. If the donor clicks on the phone number from a desktop device, it will open any app designed to make phone calls.
• We have resized the review donation button to be smaller when donors access the form from a mobile device.
• If you change the color of a form, we will apply this color to the page footer as well to maintain a consistent color theme.
• We have increased the size of the impact statement text when donors access a form from a mobile device.

August 8, 2023

DP Mobile Release

We’ve updated DP Mobile so that Android users with Android OS 13 can download and install the app from the Google Play store. Additionally, DP Mobile now supports Dark Mode, a light-on-dark color scheme.

June 19, 2023

DonorPerfect Forms 1.14 (BETA) Release

This release featured a number of corrections to the user interface, including:

• An issue with the sidebar that caused the options on the bar to shift when you make a selection.
• Incorrect margins and spacing on the sidebar.
• An error that occurred when you clicked on the Donors Offset Fees section.

June 6, 2023

ReadySetAuction Operations Release

We’ve incorporated chat support into the ReadySetAuction control panel, so help is always just a click away.

May 10, 2023

WebLink 2023.01 Release

The WebLink (Online Forms) 2023.01 Release features increased fraud protection on our forms. When donor payments fail, our forms will return a generic error code. This will prevent the dissemination of information to individuals using the form fraudulently.

March 10, 2023

2023 DP 2.3.3 Release

The 2.3.3 Release features necessary corrections to ensure our standard reports are giving users accurate results. This release also features a number of corrections to DonorPerfect’s donation forms.

Report Corrections

• Time stamp information has been removed from the Created Date field. This will allow users to filter and report on the field with accurate results.
• The Month and Year to Date Summary (Fiscal) report will produce accurate results regardless of the default date format selected in system settings.
• Corrections have been made to multiple gift/pledge reports that were causing duplicated gift transactions to appear in exported CSV files.
• Users can export 1000+ donor records using the Top Donor Listing report successfully.
• The Membership Status report has been adjusted and will display the correct number of new memberships in the drill-down details of the report.
• Multiple corrections have been made to the AFP Key Donor Metrics report.
  • Calculations for the following segments are accurate: Upgrade Revenue, Same Revenue, and Downgrade Revenue.
  • The As of Date at the top of the report is corrected.
• The sort order selected on the export template will be respected when data is exported.

Donation Forms Corrections

• The salutation field will correctly populate in the thank you email if the user selects to use a DonorPerfect template.
• The gift date of a transaction processed through a donation form will reflect the same date as when the donor submitted the transaction through the form.
• Users can add two additional fields as hidden fields on a donation form. These fields are the Gift Solicitor field (GSOLIC) and the Fair Market Value field (FMV).
• Tribute donations made through an online form will correctly download to DonorPerfect and link the gift to the tribute.
• Membership fields will update when a gift is downloaded from an online form if the general ledger applied to the gift is associated with a membership.
• All users with permissions can successfully create, edit, and publish forms.

February 2, 2023

2023 DP 2.3.2 Release

The 2.3.2 Release features a number of user efficiency corrections and helpful improvements to Selection Filters, making it an even easier tool to navigate.

Corrections

• DonorPerfect auto-fills data entry fields when designated to do so.
• Compound filter criteria are easily viewable in the preview.
• You can create and trigger SmartActions without error.
• Searches return complete and accurate results.

Improvements

• We added a new filter operator that allows you to exclude multiple options when filtering on a coded field.
• Simplified wording for the filter operators makes them easier to understand and identify how they affect the filter.
• Additional helper text provides guidance to the user on how filter operators work and are intended to function.

November 11, 2022

2022 DP 2.2.7 Release

• The alert icon will only appear if there are active alerts to attend to.
• We renamed Batch 2.0 to Batch Gift Entry but accidentally left behind some Batch 2.0 references in the software. We have corrected this.
• Gift lists included in email receipts will respect the number of decimals set for a field in the screen designer.
• If a donor record has no history of gifts, the Last Contributed Amount and Number of Years Donated field will have a value of 0 instead of being left blank.
• Gifts processed electronically through a SafeSave Gateway cannot be partially refunded until the gift has settled. Instead, you can void any gifts that have not settled yet.
• Matching gifts created in Batch Gift Entry will not be added to a donor record until you post the gift batch.
• Users with group security permissions set on the gift date field were encountering an error when the user saved a gift, the gift date would be deleted. We have resolved this issue.
• SmartScreens combined with user group permissions were causing some fields to be hidden. We’ve made sure SmartScreens will work as intended.
• Users can select any item from the Apps menu in the DonorPerfect navigation bar regardless of their browser’s width.
• When using Thank Donor>Send a Letter from a gift record, DonorPerfect will include the correct number of decimals set for the field.
• We’ve renamed our duplicate maintenance tool. We’ve replaced Duplicate Removal in User Management with Merge Duplicates.
• We have corrected a sync error between DonorPerfect and Constant Contact. The two systems now sync properly and create contact transactions.

August 15, 2022

2022.8 (FORMS BETA) Release

New

• Donations downloaded through donation forms will be monitored for potential matches in DonorPerfect. If a match is found, DP Donation Forms will download the gift to the existing donor record.
• DP Donation Forms will be added to User Security so the DonorPerfect administrator can provide or deny access to this feature.
• Users can easily navigate between DonorPerfect, DP Donation Forms, and Online Forms through a clickable link in each product.

READ MORE »

June 14, 2022

2022.5 (FORMS BETA) Release

• You can create a form where a monthly gift is the only option.
• You can make a copy of existing forms.
• Your donors can use an accessibility feature created by userway.org for the visually impaired on your donation forms.
• You can eliminate the pre-defined amount ranges leaving only the custom donation amount field.
• You can rename your donation form after you have created it.
• Time stamps will be added to transactions to make it easier to find when necessary.

READ MORE »

June 3, 2022

2022.4 (BETA) Release

• Donors can contribute Tribute gifts on donation forms.
• Donors can request that an individual or multiple individuals be notified of a tribute donation.
• Tribute gifts automatically download to DonorPerfect. If there is an exact match based on Tribute Type and Tribute Name, DonorPerfect will apply the gift to an existing tribute record.

READ MORE »

March 31, 2022

2022.3 Release

PayPal is now an available payment option for DP Forms.

• You can add an existing or create a new PayPal business account in the Payment Options section in DP Forms.
• Donors can pay via PayPal balance or credit, the pay later feature, or use Debit/Credit.
• PayPal gifts will receive a Payment Type of PayPal and a Gift Type of PayPal

Venmo is now an available payment option for DP Forms.

• You can add an existing Venmo account to the payment options section in DP Forms.
• Venmo gifts will receive a Payment Type of Venmo and a Gift Type of PayPal.

An alert will generate for users who refund or void a PayPal or Venmo donation in DonorPerfect with instructions to adjust the gift in PayPal or Venmo.

READ MORE »

February 28, 2022

2022.2 Release

• The Fundraising Goal feature is now live. You have the ability to add up to three Fundraising Goals on the Home Page.
• You can now send emails via your preferred email provider through DonorPerfect. When you click on Send Email on the Main Page, you can select Via my Email and select your email provider.
• Sending an email using “Via My Email” creates Contact Transactions. The system creates Contact Transactions to indicate when the email was sent and if there was a reply.
• Gift Batch Entry – The Binoculars Icon is available when entering in Soft Credits for Batch Gift Entry.

READ MORE »

January 24, 2022

2022.1 Release

• Drop-Down Fields can be added via DonorPerfect Donation Forms (DP Forms). You now have the ability to create a new drop-down field or code in DP Forms and it will be created in DonorPerfect.
• Ability to edit field properties in the form. You can now change the description of codes, reorder codes, add new codes or even hide codes for existing drop-down fields.

READ MORE »

December 9, 2021

2021.12 Release

• Donation Forms will update the following fields when a donation is successfully submitted: Gift Fields, Main Fields, Pledge Fields.
• These fields will be automatically populated for all gifts with a thank you letter code assigned, a default email template associated with the form, or a customized template associated with the form. It will also only update these fields if they are not already populated.
• The Thank You Date and Thank You Email Letter Date Sent will automatically be populated with the current date when a receipt is generated and delivered by Donation Forms.
• Receipts will automatically be sent for monthly and one-time gifts. Receipt fields will be automatically updated as well.*Note: If the email template assigned to the form, does not have an associated TY Code, the receipt fields will not be populated automatically.
• TWhen a gift has a Thank-You letter code assigned, the default email sent from the donation form will be disabled so that donors are not receiving multiple communications.
• The Email Receipt History Report will reflect a source code of DPForms when a thank you code has been assigned by a donation form.
• When a donation form email template is used to send a receipt, the Thank-You letter field on the corresponding gift record will be updated to DPFORMSEMAIL.
• On a donation form, you can now toggle between two choices for a confirmation email. You can create a custom email in the donation form, or apply a DonorPerfect email template.
• You will have the option to assign a thank you letter code to the donation form.
• Most recent customizations made to the default email template will be saved even if the option is deselected in favor of a DP Email template. If the default email template is re-selected, the assigned Thank You letter code will be automatically removed.
• The Thank You Letter Code field will be restricted and not available to add as a custom field as it is already available under Settings.
• Thank you emails will be automatically sent by Donation Forms when the default email template is being used. The thank-you email will be sent by DonorPerfect when a thank-you letter code is assigned and therefore a DonorPerfect email template is being used.