Contact Us

Sales

Looking to purchase DonorPerfect?

Phone: 800-220-8111

Fax: 215-628-0585

Find your account manager »

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Already using DonorPerfect?

Phone: 800-848-3279

Fax: 215-542-4370

Find your client sales manager »


Support

Contact for DonorPerfect support

Phone: 800-220-8080*

Email: support@donorperfect.com

Fax: 215-542-4370

*Canadian clients with phone support should use the
844 number provided to them.

Contact for DonorPerfect Payment Services Support

Call with questions about DonorPerfect Payment Services options, features, or are disputing charges.

Phone: 800-220-8611

Email: support@safesavepayments.com



Onboarding Team

Questions pertaining to getting activated with DonorPerfect

Phone: 800-220-3593*

Fax: 215-628-0585

Email: implementation@softerware.com

*for a directory of onboarding team members



DonorPerfect Client Relations Specialist

The main focus of the Client Relations Specialist is to ensure that your needs are addressed in a timely and satisfactory manner. We are your voice in addressing any unresolved matters.

Phone: 800-220-3537

Fax: 215-542-4361

Email: clientrelations@softerware.com



Accounting/Billing

Phone: 215-628-0883

Fax: 215-628-1787

Email: accounting@softerware.com

Canada: 514-938-1221 104 – admin@donorperfect.ca



DonorPerfect / SofterWare Inc.

Mailing Address

United States

Mailing Address
4607 Library Rd Ste 220 PMB 2026
Bethel Park, PA 15102

Check Payments
PO BOX 830578, Philadelphia, PA, US, 19182-0578

Phone: 215-628-0400

Canada

Mailing Address
PO Box 67 STN St-Dominique
Montréal QC H2S 3K6

Phone: 514-938-1221