Contact Us

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Click Here to see the contact information for our Canadian office.

Sales

Looking to purchase DonorPerfect?

Phone: 800-220-8111

Fax: 215-628-0585

Find your account manager

Request Information

Already using DonorPerfect?

Phone: 800-848-3279

Fax: 215-542-4370

Find your client sales manager

Support

Contact for DonorPerfect support

Phone: 215-628-4343*

Fax: 215-542-4370

*Premium Support Clients should use the 800 provided in their documentation.

Contact for DonorPerfect Payment Services Support

Call with questions about DonorPerfect Payment Services options, features, or are disputing charges.

Phone: 800-220-8611

Email: support@safesavepayments.com

Onboarding Team

Questions pertaining to getting activated with DonorPerfect

Phone: 800-220-3593*

Fax: 215-628-0585

Email: implementation@softerware.com

*for a directory of onboarding team members

DonorPerfect Client Relations Specialist

The main focus of the Client Relations Specialist is to ensure that your needs are addressed in a timely and satisfactory manner. We are your voice in addressing any unresolved issues.

Phone: 800-220-3537

Fax: 215-542-4361

Email: clientrelations@softerware.com

Accounting/Billing

Phone: 215-628-0883

Fax: 215-628-1787

Email: accounting@softerware.com

DonorPerfect / SofterWare Inc.

Mailing Address

601 Office Center Dr, Suite 200
Fort Washington, PA 19034

Phone: 215-628-0400