DonorPerfect Community
YOUR DONORPERFECT RESOURCE HUB
Part of DonorPerfect’s mission is to ensure that your user experience is “delightful.” With that in mind, we’ve put together a network of resources to make your initial product training and your day-to-day workflow as simple as possible, with access to learning materials like knowledgebase articles, weekly and monthly webinars, and instructional videos.
DonorPerfect Community also gives you access to our team and connects you with other nonprofits. From here, you can access your account information, engage with your nonprofit peers, chat with our Support Team, and tell us what we can do to make our software even better.
DonorPerfect Community Features
Manage your account
- Review your technical support case history
- Access your past and present invoices
- View feed of Community user activity
- Add/remove yourself from mailing lists
- Pay your bill online
Get the help you need
- Submit a case to our Support Team via chat
- Access knowledgebase articles and training videos
- Read feature articles for helpful tips and best practices
- Get the latest release information from our blog
- Sign up for webinars and live or on-site training
Engage with your nonprofit peers
- Connect with other nonprofits for advice
- Post a question or poll
- Answer and comment on other user posts
- Join regional and topic-focused group discussions
- Follow other Community users
Get a say in your software
- Submit suggestions for new features and vote on others
- View and vote on trending ideas from the dashboard
- Emailed updates on the status of your suggestions/votes
- Dashboard view of ideas completed, planned, declined
Outside of the fact that the software is phenomenal…I think the Community is incredible. The support from the DonorPerfect staff if you have a question, and also the support from other users, has just been phenomenal.”
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