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Your Giving Tuesday Donor Engagement Journey

When it comes to first impressions, Giving Tuesday is your time to shine. Many donors are deciding to make their very first gift to a cause. So how will they feel about their very first giving experience with your organization?

The key to turning a first-time donor into a long-time supporter is to think about the Giving Tuesday donor journey from their perspective.

Remember, donors who live and give online are introduced to new causes and organizations on the daily. Social media is a place where friends, family, and colleagues continuously post about current events, life happenings, and hobbies and interests they care about. That’s why you need to craft a donor engagement strategy that wows well beyond the buzz of Giving Tuesday.

Hold a brainstorming meeting with staff, board members, and even some enthusiastic donors or supporters who can serve as valuable contributors to your Giving Tuesday campaign. As a group, consider the ideas and questions below to help guide your discussion as you work to build your campaign from a donor’s perspective. Complete the statement at the end of each section as the basis for all that you’ll plan for December 3rd.

How Will Your Giving Tuesday Campaign Make Donors Feel?

Emotion plays an integral part in the success of your Giving Tuesday campaign. As you begin to brainstorm ideas for your Giving Tuesday campaign, what kind of emotions do you want to elicit from your donors?

Inspired
Donors gain new ideas from your campaign, specifically around the kind of change they’d like to be a part of in the world.

Appointed
Donors feel your invitation to them to give is a calling, and they’re drawn to support your campaign and champion your mission.

Passionate
Donors are enthusiastic about your cause and are willing to go beyond giving to lend their talents and time to help you succeed.

Hopeful
Donors have faith in your organization to provide solutions to problems they see in their community, their country, internationally, or in society as a whole.

As a donor, ’s [Example: Coral Acres Food Pantry] Giving Tuesday campaign makes me feel [Example: appointed to feed families in need who live in my community].

Why Will Donors Connect with Your Campaign?

Your Giving Tuesday donors give because they feel personally invested in ensuring that your nonprofit’s mission succeeds. How will your Giving Tuesday campaign motivate donors to take action?

Stories
Donors see themselves or someone they know in the stories you tell about people who have benefitted from your organization’s work.

Impact
Donors want to feel that they are responsible for the positive impact your organization is striving to achieve.

Community
Donors want to belong to and identify with a group of people who are bringing about a desired change together.

As a donor, ’s [Example: Coral Acres Food Pantry] Giving Tuesday campaign theme resonates with me because . [Example: of Anna’s story of working to provide food and shelter for her children while attending college to boost her ability to earn a higher income. Her testimonial shows how difficult it can be to get ahead while managing a family and a home and I want to help her succeed]

How Will Donors Discover Your Giving Tuesday Campaign?

You’ve created a Giving Tuesday campaign complete with a stunning story, beautiful photos, and multiple ways to give, but if no one sees it, will anyone donate? Of course not! That’s why it’s critical that you take the time and make the effort to ensure that your campaign resonates and is discoverable.

Crafting a multichannel communication strategy around your Giving Tuesday campaign will enable you to you reach as many donors as possible. To begin, think about Giving Tuesday from a donor’s perspective.

As a donor, I’ll decide to support [Example: Coral Acres Food Pantry] on Giving Tuesday when I:

  • See a post on social media.
  • Receive a Giving Tuesday email.
  • Visit [Example: Coral Acres Food Pantry]’s website.
  • Read articles about Giving Tuesday.
  • [Example: Attend a fall event.]
  • [Example: Receive a #GivingTuesday postcard.]

There are several ways you can pinpoint how much you should invest in any particular channel. First, analyze last year’s campaign, and determine which content and collateral drove donors to give. Did your Giving Tuesday emails lead to big website engagement? Did your social media feeds drive online forms engagement?

Next, go straight to the source! Survey your donors on social media or via email to learn where they find out about causes to support on Giving Tuesday and what draws them to a particular organization.

What’s It Like to Make a Donation to Your Organization?

The good vibes of Giving Tuesday shouldn’t stop at your donation form. In these modern times, the act of making a donation should be just as joyful as the moment someone is inspired to give. Fortunately, donor management systems like DonorPerfect provide flexible online forms that can help your organization offer your donors a giving experience that is:

Easy
Donors can give online, mobile, and monthly gifts through branded online forms in seconds from any desktop or mobile device.

Social
Invite donors to fundraise on your behalf by creating and sharing their very own pages with DonorPerfect Crowdfunding.

Gratifying
Thank your donors instantly. DonorPerfect Online Forms can be set up to instantly acknowledge any transaction in a personalized manner.

Effortless
Let donors give without lifting a finger with DonorPerfect Online Forms. The forms’ recurring gift option and the ability to create forms exclusive to your monthly giving program enable donors to support you automatically.

As a donor, I want giving to [Example: Coral Acres Food Pantry] to be . [Example: easy and gratifying]

Opt for a #GivingTuesday Form that Gives All The Feels

DonorPerfect Online Forms showcase your brand, offer donors the convenience they desire and deserve, and say thanks for you, because let’s be real – you have enough to do!

VISIT THE ONLINE FORMS GALLERY

What Happens Beyond a Donor’s Giving Tuesday Experience?

Since Giving Tuesday proves to be a goldmine of new donors, it’s important to create a post-Giving Tuesday retention system that invites and encourages them to stick around.

As a donor, I want to:

  • Be thanked for my donation.
  • Know where my donation is going.
  • Learn more about [Example: Coral Acres Food Pantry’s mission.]
  • Volunteer at [Example: Coral Acres Food Pantry’s Holiday Food Drive.]
  • Attend [Example: Coral Acres Food Pantry’s winter gala.]
  • [Example: Launch a crowdfunding campaign for Coral Acres Food Pantry.]

Check out these best practices for donor engagement beyond Giving Tuesday to help you get started.

Learn more about how DonorPerfect Fundraising Software can help you better engage donors.