November 2, 2026 | Fundraising Operations, Nonprofit Trends
How DonorPerfect’s Award-Winning Culture Benefits Nonprofits
When you choose fundraising software, you’re also choosing the team behind it: the people who answer your support calls, train your staff, and build the tools you rely on every day.
In 2026, the people behind DonorPerfect earned more workplace recognition than ever before. These awards matter to us because of what they make possible for you. A team that feels supported, valued, and connected to a purpose brings that same energy to every customer interaction.
The team behind DonorPerfect
SofterWare, Inc., the company that develops DonorPerfect fundraising software, earned nine 2026 Top Workplaces awards:
- Technology
- Innovation
- Purpose & Values
- Professional Development
- Compensation & Benefits
- Employee Well-Being
- Employee Appreciation
- Work-Life Flexibility
- Remote Work
SofterWare also appears on the Philadelphia region’s Top Workplaces 2026 list, continuing a record of Top Workplace honors that stretches back to 2010.
What makes these awards meaningful is how they’re earned. Top Workplaces winners are chosen solely from confidential employee survey feedback collected by Energage. There are no judges or outside nominations, so every award reflects how the DonorPerfect team actually feels about their work.
What has stood out most has been the people behind the platform. [They] brought both expertise and warmth and helped our team feel confident instead of overwhelmed. That human element matters, especially [for] a nonprofit like us doing ambitious work with primarily volunteer support. It’s also clear the platform understands nonprofits and fundraisers. That shows up not just in the software itself, but in the support team behind it.”
– Emily L., Chief Development Officer
When our employees thrive, so do the nonprofits we serve
Here’s how each part of our culture shows up in your DonorPerfect experience.
Purpose & Values
We understand the challenges and goals unique to nonprofits. That’s why we built, and keep improving, a nonprofit fundraising CRM designed to help you raise more for your mission. Our values, from “delight customers” to “care and give back,” guide every decision we make.
My absolute favorite thing about DonorPerfect is the excellent customer service I receive each and every time I reach out. I have never had to wait for a solution or an answer to my questions. That is so valuable for me, someone whose greatest challenge is not having enough hours in the day!
– Amy S., Marketing and Business Development Manager
Technology and Innovation
We combine data-driven insights with out-of-the-box thinking, so DonorPerfect keeps pace with the evolving needs of nonprofits. Our technology and innovation awards reflect a team that’s encouraged to try new ideas and question the status quo.
Discover DonorPerfect’s latest enhancements
- Simplified duplicate management – Identify and resolve potential duplicates without interrupting your workflow, keeping donor records accurate.
- New card reader option – Accept in-person donations using tap-to-pay, Apple Pay, and Google Pay, with transactions recorded in DonorPerfect.
- Donor Score and Constituent List – Understand donor giving patterns, identify opportunities for engagement, and prioritize outreach.
Professional Development
When our team grows, so does the expertise available to you. Our support specialists, trainers, and consultants keep building their skills so they can help you get more out of DonorPerfect, whether that’s through onboarding, the Learning Center, or professional services.
Compensation, Benefits, and Well-Being
We know our employees are our greatest asset, so we invest in competitive pay, strong benefits, and a culture where people feel appreciated. A well-cared-for team naturally delivers creative solutions and great customer service.
Our people are the heart of DonorPerfect. From developers to trainers, they’re the reason customers stay with DonorPerfect for an average of 13 years.
Work-Life Flexibility and Remote Work
Flexible, remote-friendly work helps us attract and keep passionate people who go the extra mile for your fundraising success. The average SofterWare employee stays more than eight years, and employee retention is above 95%. That means the experts who learn your organization stay with you, giving you consistent, knowledgeable support year after year.
What always strikes me about our team is how deeply they care about the nonprofits we serve. When we give them the support, flexibility, and room to grow that they need to thrive, that energy flows directly into helping our clients raise more, build lasting donor relationships, and fulfill their missions.”
– Lauren Sheehan, President of DonorPerfect
Your success is our success
For more than 45 years, DonorPerfect has helped nonprofits raise money, save time, and grow their community of supporters. Today, more than 11,000 nonprofit organizations use DonorPerfect. As an employee-owned company, we’re free from the pressures of outside investors, so we can focus on long-term innovation and customer care that improves your fundraising for years to come.
Ready to partner with a team that shares your dedication to your cause? Experience the DonorPerfect difference and see how much more you can raise.
Experience the DonorPerfect Difference
Request a free demo today.
Related resources
CLARITY – System Health & Growth Strategy in DonorPerfect
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